Shipping
Shipping after payment
Terms of payment:
All payments are made through the Delcampe website. Depending on the possibilities offered by the seller, you can use PayPal, add a credit/debit card or make a bank transfer to top up your balance. No payments are made by cheque or bank transfer directly to the seller.
The buyer uses the payment methods available on Delcampe on the page"My purchases : Awaiting payment".
A payment that is not sent through the payment system integrated into the website (if accepted by the seller) or Mangopay will be refunded by the seller to the buyer. An unpaid purchase may result in consequences to the buyer's account.
If the seller's sales conditions include additional clauses relating to payment, these are to be considered null and void. The payment conditions of the Delcampe website, as defined in the conditions of use, are the only ones applicable.
Purchases must be paid for within 14 days of receipt of the final statement from the seller.
Specific conditions
Combined Postage: Only one postage charge however many stamps ordered if paid for together, no additional item costs (Covers and large Miniature Sheets have a higher base postage cost and tracking must be used for orders over GBP50). Additional items can be added to an existing invoice at any time prior to payment. To be eligible for combined postage, items must be paid for in a single transaction .
Returns: All purchases come with a 30 day money back guarantee. Please contact me if anything is not as expected. I will try and resolve any issues as fast as I can. The buyer is responsible for postage back to me unless agreed otherwise.
Northern Ireland Sales Additional information is now required due to the Windsor Agreement. If this is not provided I cannot post your order and it will be cancelled
Personal customers - Please confirm that you are not a business.
Business customers - Please confirm that items are not at risk of export to the rest of the EU and both your UKIMS and EORI numbers. I cannot cannot send ‘at risk’ shipments.
International Sales: Import duties, taxes and charges are not included in the item price or P&P charges. These charges are the buyer's responsibility.
Delcampe offers a service to EU customers to pay VAT at the checkout on orders up to EUR150. This may be cheaper than paying the customs charges on reciept of your goods. Please see Delcampe help pages for more details. If subsequent charges are made at the border it is the buyers responsibility to obtain a refund from Delcampe.
Orders cannot be accepted from Cuba, Iran, North Korea or Syria due to UK Government and/or Paypal Restrictions.
Only one postage charge however many stamps ordered if paid for together, no additional item costs!
Stamps are usually dispatched within two business days after payment has fully cleared.
All stamps are sent in a griplock bag, with a card stiffener in the envelope to help prevent damage in transit.
UK postage
Purchases include single stamps and small sets(less than 20 stamps) only
GBP1.15 second class
GBP1.99 first class (used for all orders under £50 unless otherwise requested)
GBP4.00 tracked (Must be used for orders over £50)
Purchase includes any covers, booklets, presentation packs, mixtures and miniature sheets
GBP2.00 second class
GBP3.00 first class (used for all orders under £50 unless otherwise requested)
GBP4.00 tracked (Must be used for orders over £50)
Europe postage
EU Customers, please note that from 1st July VAT rules for importing low value packages have changed. Please see Delcampe help and/or your local customs office for more information.
GBP3.75 airmail (purchases include single stamps and small sets(less than 20 stamps) only)
GBP4.00 airmail (purchase includes any covers, booklets, presentation packs, mixtures and miniature sheets)
GBP10.00 international signed for (Must be used for orders over £50)
Worldwide postage
GBP3.75 airmail (purchases include single stamps and small sets(less than 20 stamps) only)
GBP5.00 airmail (purchase includes any covers, booklets, presentation packs, mixtures and miniature sheets)
GBP11.00 international signed for (Must be used for orders over £50)
Import duties, taxes and charges are not included in the item price or P&P charges. These charges are the buyer's responsibility.
Delcampe offers a service to EU customers to pay VAT at the checkout on orders up to EUR150. This may be cheaper than paying the customs charges on receipt of your goods. Please see Delcampe help pages for more details.
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