Delcampe | Buying and selling collectibles

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How to pay your seller

Published in Buy

Sellers can decide whether or not to send a payment request to their buyers on Delcampe. Some sellers configure their account to enable buyers to pay them directly without waiting for a payment request. Warning: all of your purchases must be paid to your sellers directly. Never credit your Delcampe account to pay for your purchases. This article c

Users who found it helpful: 40 of 69 Read the article

Incident Management

Published in News

We are aware that when one of our services is not operational, your ability to process your transactions is reduced. That's why we strive to resolve these issues quickly. The purpose of this article is to detail how we respond to incidents and how we keep you informed of the situation. This article covers the following topics: How to report an inc

Users who found it helpful: 10 of 32 Read the article

Technical report - February 24th, 2021

Published in News

February 25th | 3:30 PM (UTC+1) The issue regarding the price of your favorite items has been solved. We would like to apologize for the inconvenience caused. February 23rd | 8:00 AM (UTC+1) Due to an update of our system, the prices of the items in your favorite email alerts are currently at 0. Our technical team is working on solving this issue

Users who found it helpful: 4 of 5 Read the article

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Search types

Published in Buy

You can search : By keywords in titles and/or item descriptions By item number By seller By member By Advanced Search

Users who found it helpful: 90 of 358 Read the article

Presentation and Activation of Delcampe Pay

Published in Subscriptions, tools & promotions

This article covers the following topics: What is Delcampe Pay? How do I Activate my Delcampe Pay Account? What is Delcampe Pay? Delcampe Pay is a payment method that lets you carry out all of your transactions without leaving Delcampe. Delcampe Pay is the ideal payment method on the Delcampe website. These are just some of its advantages: one o

Users who found it helpful: 200 of 303 Read the article

Covid-19: Daily News from Delcampe

Published in News

This article cover the following topics: What do you have to do during this period? ? What is the impact of the coronavirus on Delcampe's services? What is the purpose of this dedicated page? What should I keep in mind when sending an item? How to communicate with other members regarding the Coronavirus? What do you have to do during this period?

Users who found it helpful: 237 of 258 Read the article

Search by seller

Published in Buy

To find a seller and view their store : Go to Search by seller Enter the seller's nickname Click on the "Search" button To find a Club Gold seller and view their store : Go to Search by seller Select the seller from the "List of sellers Gold from delcampe.net" OR enter the seller's nickname in the scrolling menu field

Users who found it helpful: 66 of 119 Read the article

Unsubscribe

Published in Account, settings & notifications

To unsubscribe: Log on to your account Go to the unsubscribe form Select the account(s) to close Check the reason why you want to close the account(s) Click on Note: you cannot close an account with a negative balance. To close your account, you must first credit it. Note: you cannot close your account if you have an ongoing bid for a

Users who found it helpful: 18 of 76 Read the article

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