Delcampe | Buying and selling collectibles

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How do I create my store and configure my sales settings?

Published in Sell

In order to sell your items, you must first create your store and configure your settings. Creating a store is completely free.To select your options, go to store creation and complete the four steps. Define each parameter and go to the next step easily by validating each step at the bottom of the page. You can also go back at any time if you need

Users who found it helpful: 4 of 8 Read the article

What shipping charges do you have to pay when you make a purchase?

Published in Buy

Calculating the shipping and/or handling fees applicable to the item you are interested in will give you a clear idea of the amount you will have to pay to your seller. Sellers can currently provide shipping charges based on two very different methods. The first is the one we recommend because it’s automated and lets buyers immediately see the tota

Users who found it helpful: 3 of 8 Read the article

Incident Management

Published in News

We are aware that when one of our services is not operational, your ability to process your transactions is reduced. That's why we strive to resolve these issues quickly. The purpose of this article is to detail how we respond to incidents and how we keep you informed of the situation. This article covers the following topics: How to report an inc

Users who found it helpful: 19 of 63 Read the article

How can I calculate the shipping fees for my sales automatically?

Published in Sell

It is recommended that you create fee templates to enable the automatic display of the shipping costs (shipping, handling, discounts) your buyers will have to plan for and to facilitate the management of your sales on a daily basis.Using fee templates will ensure that your fees are clearly defined in your terms and conditions of sale. Buyers can ea

Users who found it helpful: 3 of 24 Read the article

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Search types

Published in Buy

You can search : By keywords in titles and/or item descriptions By item number By seller By member

Users who found it helpful: 101 of 372 Read the article

Presentation and Activation of Delcampe Pay

Published in Subscriptions, tools & promotions

This article covers the following topics: What is Delcampe Pay? How do I Activate my Delcampe Pay Account? What is Delcampe Pay? Delcampe Pay is a payment method that lets you carry out all of your transactions without leaving Delcampe. Delcampe Pay is the ideal payment method on the Delcampe website. These are just some of its advantages: one o

Users who found it helpful: 222 of 345 Read the article

Covid-19: Daily News from Delcampe

Published in News

This article cover the following topics: What do you have to do during this period? ? What is the impact of the coronavirus on Delcampe's services? What is the purpose of this dedicated page? What should I keep in mind when sending an item? How to communicate with other members regarding the Coronavirus? What do you have to do during this period?

Users who found it helpful: 240 of 262 Read the article

Search by seller

Published in Buy

To find a seller and view their store : Go to Search by seller Enter the seller's nickname Click on the "Search" button To find a Club Gold seller and view their store : Go to Search by seller Select the seller from the "List of sellers Gold from delcampe.net" OR enter the seller's nickname in the scrolling menu field

Users who found it helpful: 69 of 127 Read the article

Unsubscribe

Published in Account, settings & notifications

To unsubscribe: Log on to your account Go to the unsubscribe form Select the account(s) to close Check the reason why you want to close the account(s) Click on Note: you cannot close an account with a negative balance. To close your account, you must first credit it. Note: you cannot close your account if you have an ongoing bid for a

Users who found it helpful: 24 of 90 Read the article

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