Managing my sales

You have the possibility of transferring ongoing sales without bids to the seller account you wish to keep, thanks to the Club+ Gold.You can then import them into the main account using the Easy Uploader tool. To successfully transfer sales, all the accounts concerned must have a Club+ Gold membership.FYI, the first 30 days are free when you sign u

Users who found it helpful: 0 of 2 Read the article

This service is available to all sellers and will enable you to apply a fee template, regardless if they are already associated with a template. You can decide to apply a specific fee template to a selection of your items or to all items in your shop. To apply a fee template Go to the Management of shipping costs Select the category or categories

Users who found it helpful: 1 of 5 Read the article

This article explains how to sort your sales listings. You can sort your items on the following pages: your ongoing sales your ongoing sales with bids your lower bids received your grouped bids received your unsold items: closed your unsold items: archived your sold items your history of sold items How to sort an item list Go to one of the abo

Users who found it helpful: 0 of 1 Read the article

As long as no bid is placed, you can change all the settings of an ongoing sale. To modify a sale Go to the item page Click on "Modify" on top of the page On this new page, similar to the selling form, edit the settings of the sale (price, description, title, end date, ...) and add/remove images Confirm these changes by clicking on "Modify the sal

Users who found it helpful: 1 of 7 Read the article

If you want to close a sale which does not have any bids, you can close it immediately. To close a sale without bids Go to the item page Click on "Close" at the top right of the page Click on "Confirm" A confirmation message is displayed Tip: You can also close your sale from "My ongoing sales". If necessary, refine your search using the search e

Users who found it helpful: 0 of 2 Read the article

If you want to close a sale with bids, there are three important points to consider:1. Where the remaining time is more than 24 hours, it is possible to request early closure of a sale with bids, but this only takes effect within 24 hours so as not to disadvantage potential bidders.2.If the time remaining for the sale is less than 24 hours, it will

Users who found it helpful: 9 of 13 Read the article

If you want to close several sales, it is possible to close them all at once. To close several sales simultaneously Go to "My ongoing sales" Select the sales to be closed by checking the corresponding boxes Click on "Close sales" Click on "Confirm" A confirmation message is displayed Tip: To select all sales on the page, click on "Select all" Wa

Users who found it helpful: 1 of 1 Read the article

This article explains how to restart sales that have been closed without a buyer via: “My unsold items: Closed” page The sales page Via “My unsold items: Closed” page Go to “My unsold items: Closed” Tick the box next to the sale you want to restartYou can select several sales on the same page.If you wish to restart all the sales on the page, cl

Users who found it helpful: 1 of 6 Read the article

This articles explains how to create a similar sale from: your sold items the item page From your sold items Go to"My sold items " Find the sale you would like to replicate Click on "More" and on "Sell a similar item" A page similar to the selling form is displayed.You can modify all the information concerning the listing (title, price, image

Users who found it helpful: 1 of 2 Read the article

This article is currently being updated. As a seller, you are likely to receive lower bids from members of the website. Tip : On the - email settings page, you can choose to receive an email for each lower bid received or a daily summary of all the lower bids received. When you receive a lower bid, there are five possibilities: Accepting the bid A

Users who found it helpful: 2 of 6 Read the article

This article is currently being updated. The information it contains may no longer be valid.We thank you for your understanding. As a seller, you are likely to receive lower grouped bids from members of the website. Tip : On the - email settings page, you can choose to receive an email for each lower bid received or a daily summary of all the lower

Users who found it helpful: 2 of 7 Read the article

View your sales statistics by selecting your period from the scrolling menu. Several options are available, including the personalized period. It enables you to configure a date range. The page also provides a graph showing your revenue growth. The statistics are compared to the previous period in the tables under the graph. You can also view the

Users who found it helpful: 2 of 13 Read the article

This article explains how to relist an item whose sale has been cancelled: from your solds items from the item's page From your solds items Go to the page "My sold items" Find the cancelled item you want to relist Tip: A cancelled item will easily be identified thanks to its unique red background the strikethrough title. Click on "More" and on

Users who found it helpful: 11 of 13 Read the article

Once a sale has been cancelled, you can no longer change the feedback you have given.If you wish to change it, you must cancel the cancellation request made for the sale. This cancellation must be made no later than 60 days after the end of the sale. To cancel a cancelled sale: Go to My Delcampe fees: My cancelled sales Find the cancellation re

Users who found it helpful: 13 of 21 Read the article

The export of sold, ongoing or unsold items is only available to members with a Club+ Silver or Club+ Gold membership. You can export the items on the following pages: your sold items your history of sold items your ongoing sales your ongoing sales with bids your unsold items: closed your unsold items : archived To export an item list Go to one

Users who found it helpful: 2 of 4 Read the article

There are several ways to see your items for sale. Via the shop Via the “My items for sale: In progress” page   Via the shop Click on "Sell" Click on "See my shop" Tip: if your nickname is "delcampe987", the link to your shop is: https://www.delcampe.net/en_GB/collectables/store/delcampe987 Your shop’s homepage will be displayed. This page

Users who found it helpful: 0 of 1 Read the article

In "My items for sale: Lower bids received", click on the "Answer" button. You can either : Accept the lower bid Make a counter offer Reject the lower bid

Users who found it helpful: 4 of 49 Read the article

You can rate your transactions on Delcampe. You can give your seller or buyer a feedback of 100%, 75%, 50%, 25% or 0%, based on the quality of the transaction. You can also leave a “comment only”. This is a neutral feedback which does not change the rating percentage of your seller/buyer. The total percentage enables you to judge the reliability of

Users who found it helpful: 1 of 4 Read the article

  You can only change a feedback within 60 days after the sale has closed. You can only change a feedback to a higher percentage or to "Comment only”. For example: from 50% to 100% or from 100% to "Comment only".   You can change your rating two different ways: Via the sales page Via "My ratings: Given" Change a feedback via the sales page On

Users who found it helpful: 5 of 15 Read the article

Join the collectors community

Register Login