My sale tracking

The follow-up of the items you have sold on Delcampe is done through your sale tracking. This page is divided into different sections that each represent a stage in your sale tracking. Thus, you can easily find, among all your sold items, those that you still have to invoice, those that are waiting for payment from your buyer or those that you have

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Sellers can currently use two very different methods to set the shipping charges which the buyer will have to pay.The first is the one we recommend because it is automated. It enables sellers to create fee templates and to associate them with their items. When the sale is made, the charges will be immediately calculated and displayed with the payme

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Currently, it is possible for sellers to determine the shipping costs that the buyer should expect using two distinct methods. When modifying a payment request that has already been sent, the ability to make certain types of changes is directly related to whether or not the fee templates have been used.   This article covers the following topics:

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In order to send a payment reminder: Go to dans My sale tracking: Invoiced Find the concerned transaction. If necessary, refine your search by using the search engine and the drop-down menu options: Click on "More" In the drop-down menu, select "Send a reminder": the buyer will receive a payment reminder. Tip: It is also possible to send y

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Purchases from the same buyer are automatically grouped together in certain cases. If this has not happened, you have the possibility to group the items yourself in one payment request as long as your buyer has not yet paid you. This article covers the following cases: A payment request has already been sent, a new purchase must be grouped in it P

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This article covers the following topics: Archiving a payment request Unarchiving a payment request Archiving and unarchiving a payment request Archiving and unarchiving a sale is described in another article available here. To archive a payment request Go to “My sale tracking” Find the payment request to be archived and click on  Select “

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