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Item not yet received - Account closed

kenseq 100% (2648x)

2 messaggi

Emirati Arabi Uniti
I am still awaiting for an item, Seller has told me its shipped 2 days back but today the account shows Closed.

Should I raise a dispute ? Payment done through MangoPay.
- Creato 6 dic 2024 a 10:19 (#1835568)
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Account eliminato

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kenseq

I am still awaiting for an item, Seller has told me its shipped 2 days back but today the account shows Closed.

Should I raise a dispute ? Payment done through MangoPay.

Creato 6 dic 2024 a 10:19

#1835568
Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
- Creato 6 dic 2024 a 15:28 (#1835697)
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martinezsmith 100% (41992x)

61 messaggi

Spagna
I’d personally recommend waiting a few days or weeks to see if your order arrives. If it doesn’t, you could consider opening a dispute with the payment system you used.

I’m not sure why the seller closed their account, but many sellers are struggling to cover the marketplace costs due to low sales and the changes introduced in 2024.

If the seller had mostly positive feedback, it might be worth giving them the benefit of the doubt before escalating the case.

I hope your order reaches you soon!
- Creato 7 dic 2024 a 03:41 (#1835778)
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kenseq 100% (2648x)

2 messaggi

Emirati Arabi Uniti
1. The seller is new, just 3 feedbacks
2. Payment is through MangoPay hence raising a dispute after 45 days seems fine.
3. Seller is supposed to share tracking number but has not.
- Creato 7 dic 2024 a 03:45 (#1835781)
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martinezsmith 100% (41992x)

61 messaggi

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If he was suppose to share a registered number and did not, I would personally open dispute.

3 positive feedback is very insignificant.

I hope you receive your order or you get your money back.
- Creato 7 dic 2024 a 06:07 (#1835847)
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Item not yet received - Account closed

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