Búsqueda
Cerrar
  1. Página de inicio
  2. Foro
  3. Technical problems
  4. Invoicing
Lista de foro Lista de mensajes

Invoicing

  • hoatzinstamps
    hoatzinstamps 100% (130163x)
    PRO advanced

    1115 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 27 jul 2017 a 17:50
    • #726829
    I'm not aware of this problem resurfacing but since I have no sales this morning I can't be sure.

    The fix is to send an invoice for one sale with the postage etc. and then immediately afterwards send the next sale showing for the buyer. This should initiate the combined sales mechanism and thereby enable you to bring the two sales together within one invoice. On the second invoice I'd add to the comments 'Updated invoice' or similar.

    If the problem persists report it to Delcampe.

    Hope that helps.

    Alan Catherall
    [Hoatzinstamps]
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Reino Unido

    I'm not aware of this problem resurfacing but since I have no sales this morning I can't be sure.

    The fix is to send an invoice for one sale with the postage etc. and then immediately afterwards send the next sale showing for the buyer. This should initiate the combined sales mechanism and thereby enable you to bring the two sales together within one invoice. On the second invoice I'd add to the comments 'Updated invoice' or similar.

    If the problem persists report it to Delcampe.

    Hope that helps.

    Alan Catherall
    [Hoatzinstamps]
    • Creado 28 jul 2017 a 3:05
    • #726862
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • @dimitri
    Administrador
    @dimitri

    829 mensajes

    Bélgica

    Hello guys,

    Palmtreephilatelics is on to something, but we still believe something is not quite right.

    We're looking into it and hope to apply a fix soon.
  • mjocovers
    mjocovers 100% (30497x)
    standard

    474 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 27 jul 2017 a 17:50
    • #726829
    when this has happened before (it seems to be an occasional glitch) , I sent an invoice for 1 item and then immediately afterwards sent a combined invoice, because it allowed the 2nd item to be added to the previous invoice. That way eventually the buyer ended up with a single combined invoice!

Únese a la comunidad de coleccionistas

Inscripción Identificarse