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Invoicing

  • hoatzinstamps
    hoatzinstamps 100% (130176x)
    PRO advanced

    1115 berichten

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    • Aangemaakt 27 jul 2017 op 17:50
    • #726829
    I'm not aware of this problem resurfacing but since I have no sales this morning I can't be sure.

    The fix is to send an invoice for one sale with the postage etc. and then immediately afterwards send the next sale showing for the buyer. This should initiate the combined sales mechanism and thereby enable you to bring the two sales together within one invoice. On the second invoice I'd add to the comments 'Updated invoice' or similar.

    If the problem persists report it to Delcampe.

    Hope that helps.

    Alan Catherall
    [Hoatzinstamps]
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Verenigd Koninkrijk

    I'm not aware of this problem resurfacing but since I have no sales this morning I can't be sure.

    The fix is to send an invoice for one sale with the postage etc. and then immediately afterwards send the next sale showing for the buyer. This should initiate the combined sales mechanism and thereby enable you to bring the two sales together within one invoice. On the second invoice I'd add to the comments 'Updated invoice' or similar.

    If the problem persists report it to Delcampe.

    Hope that helps.

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 28 jul 2017 op 03:05
    • #726862
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Verenigd Koninkrijk

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • @dimitri
    Beheerder
    @dimitri

    829 berichten

    België

    Hello guys,

    Palmtreephilatelics is on to something, but we still believe something is not quite right.

    We're looking into it and hope to apply a fix soon.
  • mjocovers
    mjocovers 100% (30497x)
    standard

    474 berichten

    Verenigd Koninkrijk

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 27 jul 2017 op 17:50
    • #726829
    when this has happened before (it seems to be an occasional glitch) , I sent an invoice for 1 item and then immediately afterwards sent a combined invoice, because it allowed the 2nd item to be added to the previous invoice. That way eventually the buyer ended up with a single combined invoice!

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