HELP! I need to contact Miranda. How....

  • oceania

    114 mensajes

    Nueva Zelanda

    I have US dollars held by Mangopay. I never sanctioned the buyer to pay into Mangopay. I never opened Mangopay. It was a silent compulsory action by Delampe.I never had a choice and the buyer never knew otherwise. And the buyer was excluded from any choice. And I can't even unlock my Mangopay account.The payments are enclosed and I have no way of transferring it to Paypal or even to my NZ account. To unlock this account they require a Passport which I do not have. I need to transfer the US Dollars to my Paypal Hub- Paypal. I have a drivers license but that is not accepted for New Zealand (only Australia). I was told that someone called Miranda could fix it. Please Miranda fix it! :fight2:
  • oceania

    114 mensajes

    Nueva Zelanda

    It's very simple Miranda or Delampe. There is only a button to tick for passport.Not for drivers license. I do not have a passport. For gods sake get this figured out. It has gone on for over a few years now. Do you even care Delampe. I wait for the train for five minutes, I wait for you for two years and nothing!
  • martin52

    1720 mensajes

    Suiza

    It's very simple Miranda or Delampe. There is only a button to tick for passport.Not for drivers license. I do not have a passport. For gods sake get this figured out. It has gone on for over a few years now. Do you even care Delampe. I wait for the train for five minutes, I wait for you for two years and nothing!
    to make contact, choose the marked option CONTACT on bottom of each page. Forget about transfer to PayPal...that is simply impossible. Ask her in a polite way and she will be of assistance. Go for it..
  • tris_nerima

    449 mensajes

    Canadá

    You might get a better response,by scanning your diver license and send your bank info to Miranda
  • praeteritum

    454 mensajes

    Canadá

    Hello,
    I had the same problem. A European buyer paid me through Mangopay and the money was stuck there. The only way I could use the money was through a bank transfer, with fees, of course, paid by myself. At least, the amount was consequential, but I still lost 12½%.
    Today, I message buyers that I prefer Paypal payments, before issuing an invoice.
    I don't understand why your driver's license is not accepted. My Quebec driver's license was. I think you should demand that Delcampe /Mangopay explain the reasons for their refusal.
    François
  • oceania

    114 mensajes

    Nueva Zelanda

    You might get a better response,by scanning your diver license and send your bank info to Miranda
    I did contact her for the problem. But she provided no solution but understood my frustration and others. So why do nothing. She does not understand that Mangopay is a wallet not a bank.
  • oceania

    114 mensajes

    Nueva Zelanda

    Hello,
    I had the same problem. A European buyer paid me through Mangopay and the money was stuck there. The only way I could use the money was through a bank transfer, with fees, of course, paid by myself. At least, the amount was consequential, but I still lost 12½%.
    Today, I message buyers that I prefer Paypal payments, before issuing an invoice.
    I don't understand why your driver's license is not accepted. My Quebec driver's license was. I think you should demand that Delcampe /Mangopay explain the reasons for their refusal.
    François
    I asked Delcampe thru Miranda to donate my to money to me instead. Since she suggested that I could donate the money without ID to Delampe. And now Mangopay are going to take 30 euro from my account for lack of activity. Ha ha. Scam at work here. No reasons given and no action. It's turned my sales into a potential liability. I have banned all Mangopay payments and if they do occur I will not send the item. Otherwise I lose the item. Come what may? I have found out that EEC countries (European Economic Community accept Drivers licenses) But the anomaly exist that Australia- who is not in the EEC can use a drivers license and also Canada, yet not NZ. There is no willingness to find any solution by Delampe, so it seems Mangopay has taken over Delampe and that they are not Autonomous any more. The rumor in NZ is that Mangopay have been banned.....we shall see. A bank that cannot transfer money to Paypal is not a bank and I would say Paypal will have nothing to do with them so transfers have likely been banned by paypal.

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