Shipping
Shipping after payment
Terms of payment:
All payments are made through the Delcampe website. Depending on the possibilities offered by the seller, you can use PayPal, add a credit/debit card or make a bank transfer to top up your balance. No payments are made by cheque or bank transfer directly to the seller.
The buyer uses the payment methods available on Delcampe on the page"My purchases : Awaiting payment".
A payment that is not sent through the payment system integrated into the website (if accepted by the seller) or Mangopay will be refunded by the seller to the buyer. An unpaid purchase may result in consequences to the buyer's account.
If the seller's sales conditions include additional clauses relating to payment, these are to be considered null and void. The payment conditions of the Delcampe website, as defined in the conditions of use, are the only ones applicable.
Purchases must be paid for within 14 days of receipt of the final statement from the seller.
Specific conditions
Payment
Preferred payment methods: Mangopay
Accepted payment method: PayPal (no addidtional costs charged).
We agree to wait for payment up to one week only.
Shipping and handling
Standard shipping method is a registered priority letter with a regular postal insurance (up to €35).
Let us know if you wish additional insurance.
Due to Polish law banknotes and coins are sent by insured mail; the shipping cost depends on the total amount of the transaction.
The won item/items are mailed with a registered priority letter/parcel within 5 business days of cleared payment.
You will be notified by email with a tracking number of the shipment.
Return policy
If you are not satisfied with your purchase, contact us within 14 days after receiving the item.
Full refund (minus paid shipping cost) only after sending the item back in the same condition and packaging in which you received it.
Buyer pays return shipping cost.
Between 15 Dec. 2025 and 31 Jan. 2026 we are on our winter holidays.
Therefore, purchases are temporarily disabled. We invite you back to our shop after February 1, 2026.
Merry Christmas and Happy New Year
SHIPPING COST
Stamps (general philatelic items), banknotes, coins
Shipping:
– available registered priority letter with tracking
– combining shipping is possible
| country | registered priority postal service standard postal insurance (up to €35), refund if lost | EMS courier service (temporary unavailable) |
|---|
| up to 50 g | 50 g - 100 g | 100 g - 350 g | 350 g - 500 g | 500 g - 1 kg | 1 kg - 2 kg | up to 500 g | up to 5 kg | up to 10 kg |
|---|
| Europe | 5.50 € | 6.00 € | 6.50 € | 7.00 € | 10 € | 16 € | - € | - € | - € |
|---|
Standard shipping method is a registered priority letter with a regular postal insurance (up to €35).
Let us know if you wish additional insurance.
Due to Polish law banknotes and coins should be sent by insured mail; the shipping cost depends on the total amount of the transaction.
The won item/items are mailed by a registered priority letter within about 5 business days of cleared payment.
You will be notified by email with a tracking number of the shipment.
We do NOT accept payment method like: cheques, stamps, cash in letter, any kind of exchange/swap items.