Won items still showing in ongoing folder

  • plshakes

    23 Beiträge

    Vereinigtes Königreich

    I have three items won in the past four hours which are still showing as closed sales in my ongoing folder - these usually move into my won folder approx 15 minutes after end of auction. More software tinkering?

    Peter
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Portugal

    I have three items won in the past four hours which are still showing as closed sales in my ongoing folder - these usually move into my won folder approx 15 minutes after end of auction. More software tinkering?

    Peter
    • Erstellt am 09.10.2012 um 09:43
    • #411952
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • @webmaster
    Administrator

    6991 Beiträge

    Belgien

    I have three items won in the past four hours which are still showing as closed sales in my ongoing folder - these usually move into my won folder approx 15 minutes after end of auction. More software tinkering?

    Peter
    • Erstellt am 09.10.2012 um 09:43
    • #411952
    Hello,


    During a little more than 24 hours, most sellers did not receive any notification for sold auctions.

    This has been fixed two hours ago, but all sold auctions of the last 24 hours needed to be processed again, so were brought back in Ongoing sales.

    Note: This does not mean that new bids could be registered as the ending date was not modified.

    In the next few hours, everything should be back to normal.

    Our apologies for this situations.


    Seb Delcampe

    PS: System is now processing items of yesterday 19.38 GMT+1
  • plshakes

    23 Beiträge

    Vereinigtes Königreich

    Hello,


    During a little more than 24 hours, most sellers did not receive any notification for sold auctions.

    This has been fixed two hours ago, but all sold auctions of the last 24 hours needed to be processed again, so were brought back in Ongoing sales.

    Note: This does not mean that new bids could be registered as the ending date was not modified.

    In the next few hours, everything should be back to normal.

    Our apologies for this situations.


    Seb Delcampe

    PS: System is now processing items of yesterday 19.38 GMT+1
    • Erstellt am 09.10.2012 um 10:37
    • #411971
    Seems to be fine now, thanks, Peter