Recherche
Fermer
  1. Accueil
  2. Forum
  3. Technical problems
  4. Won items still showing in ongoing folder
Liste des forums Liste des messages

Won items still showing in ongoing folder

  • plshakes
    plshakes 100% (21800x)

    23 messages

    Royaume-Uni

    I have three items won in the past four hours which are still showing as closed sales in my ongoing folder - these usually move into my won folder approx 15 minutes after end of auction. More software tinkering?

    Peter
  • Compte supprimé
    Compte supprimé

    0 message

    Portugal

    I have three items won in the past four hours which are still showing as closed sales in my ongoing folder - these usually move into my won folder approx 15 minutes after end of auction. More software tinkering?

    Peter
    • Posté le 9 oct. 2012 à 09:43
    • #411952
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • @webmaster
    Administrateur
    @webmaster --% (5x)
    free

    6991 messages

    Belgique

    I have three items won in the past four hours which are still showing as closed sales in my ongoing folder - these usually move into my won folder approx 15 minutes after end of auction. More software tinkering?

    Peter
    • Posté le 9 oct. 2012 à 09:43
    • #411952
    Hello,


    During a little more than 24 hours, most sellers did not receive any notification for sold auctions.

    This has been fixed two hours ago, but all sold auctions of the last 24 hours needed to be processed again, so were brought back in Ongoing sales.

    Note: This does not mean that new bids could be registered as the ending date was not modified.

    In the next few hours, everything should be back to normal.

    Our apologies for this situations.


    Seb Delcampe

    PS: System is now processing items of yesterday 19.38 GMT+1
  • plshakes
    plshakes 100% (21800x)

    23 messages

    Royaume-Uni

    Hello,


    During a little more than 24 hours, most sellers did not receive any notification for sold auctions.

    This has been fixed two hours ago, but all sold auctions of the last 24 hours needed to be processed again, so were brought back in Ongoing sales.

    Note: This does not mean that new bids could be registered as the ending date was not modified.

    In the next few hours, everything should be back to normal.

    Our apologies for this situations.


    Seb Delcampe

    PS: System is now processing items of yesterday 19.38 GMT+1
    • Posté le 9 oct. 2012 à 10:37
    • #411971
    Seems to be fine now, thanks, Peter