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Won items still showing in ongoing folder

  • plshakes
    plshakes 100% (21800x)

    23 mensajes

    Reino Unido

    I have three items won in the past four hours which are still showing as closed sales in my ongoing folder - these usually move into my won folder approx 15 minutes after end of auction. More software tinkering?

    Peter
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Portugal

    I have three items won in the past four hours which are still showing as closed sales in my ongoing folder - these usually move into my won folder approx 15 minutes after end of auction. More software tinkering?

    Peter
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • @webmaster
    Administrador
    @webmaster --% (5x)
    free

    6991 mensajes

    Bélgica

    I have three items won in the past four hours which are still showing as closed sales in my ongoing folder - these usually move into my won folder approx 15 minutes after end of auction. More software tinkering?

    Peter
    Hello,


    During a little more than 24 hours, most sellers did not receive any notification for sold auctions.

    This has been fixed two hours ago, but all sold auctions of the last 24 hours needed to be processed again, so were brought back in Ongoing sales.

    Note: This does not mean that new bids could be registered as the ending date was not modified.

    In the next few hours, everything should be back to normal.

    Our apologies for this situations.


    Seb Delcampe

    PS: System is now processing items of yesterday 19.38 GMT+1
  • plshakes
    plshakes 100% (21800x)

    23 mensajes

    Reino Unido

    Hello,


    During a little more than 24 hours, most sellers did not receive any notification for sold auctions.

    This has been fixed two hours ago, but all sold auctions of the last 24 hours needed to be processed again, so were brought back in Ongoing sales.

    Note: This does not mean that new bids could be registered as the ending date was not modified.

    In the next few hours, everything should be back to normal.

    Our apologies for this situations.


    Seb Delcampe

    PS: System is now processing items of yesterday 19.38 GMT+1
    • Creado 9 oct 2012 a 10:37
    • #411971
    Seems to be fine now, thanks, Peter