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Won items still showing in ongoing folder

  • plshakes
    plshakes 100% (21800x)

    23 berichten

    Verenigd Koninkrijk

    I have three items won in the past four hours which are still showing as closed sales in my ongoing folder - these usually move into my won folder approx 15 minutes after end of auction. More software tinkering?

    Peter
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Portugal

    I have three items won in the past four hours which are still showing as closed sales in my ongoing folder - these usually move into my won folder approx 15 minutes after end of auction. More software tinkering?

    Peter
    • Aangemaakt 9 okt 2012 op 09:43
    • #411952
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • @webmaster
    Beheerder
    @webmaster --% (5x)
    free

    6991 berichten

    België

    I have three items won in the past four hours which are still showing as closed sales in my ongoing folder - these usually move into my won folder approx 15 minutes after end of auction. More software tinkering?

    Peter
    • Aangemaakt 9 okt 2012 op 09:43
    • #411952
    Hello,


    During a little more than 24 hours, most sellers did not receive any notification for sold auctions.

    This has been fixed two hours ago, but all sold auctions of the last 24 hours needed to be processed again, so were brought back in Ongoing sales.

    Note: This does not mean that new bids could be registered as the ending date was not modified.

    In the next few hours, everything should be back to normal.

    Our apologies for this situations.


    Seb Delcampe

    PS: System is now processing items of yesterday 19.38 GMT+1
  • plshakes
    plshakes 100% (21800x)

    23 berichten

    Verenigd Koninkrijk

    Hello,


    During a little more than 24 hours, most sellers did not receive any notification for sold auctions.

    This has been fixed two hours ago, but all sold auctions of the last 24 hours needed to be processed again, so were brought back in Ongoing sales.

    Note: This does not mean that new bids could be registered as the ending date was not modified.

    In the next few hours, everything should be back to normal.

    Our apologies for this situations.


    Seb Delcampe

    PS: System is now processing items of yesterday 19.38 GMT+1
    • Aangemaakt 9 okt 2012 op 10:37
    • #411971
    Seems to be fine now, thanks, Peter