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Problem with showing my shopping cart

spect777 100% (295x)
Conto chiuso

3 messaggi

Australia
There is something wrong with showing the shopping cart and it has been several days.
- Creato 5 ago 2021 a 01:17 (#1312795)
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Amministratore

@elise

846 messaggi

Belgio
spect777

There is something wrong with showing the shopping cart and it has been several days.

Creato 5 ago 2021 a 01:17

#1312795
Hello,

Thank you for your message.

Our technical staff has made some corrections. Can you tell me if you are still having issues?

Best regards,

Elise - Customer service
- Creato 6 ago 2021 a 10:13 (#1313383)
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spect777 100% (295x)
Conto chiuso

3 messaggi

Australia
@elise

Hello,

Thank you for your message.

Our technical staff has made some corrections. Can you tell me if you are still having issues?

Best regards,

Elise - Customer service

Creato 6 ago 2021 a 10:13

#1313383
No. It is solved. Thank you for the help.
- Creato 6 ago 2021 a 11:59 (#1313437)
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westham60 100% (3612x)

11 messaggi

Nuova Zelanda
I have been unable to access the shopping cart for at least 12 hours - I keep getting an error page saying "Server Error: This page is temporarily unavailable. Our team has been informed and is working to resolve the technical issue. Don't worry, it's being fixed."

Any news on when the problem might be fixed?

I would have thought this was something that should have been reported here by someone from the Delcampe team.
- Creato 19 ago 2021 a 15:25 (#1317358)
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spect777 100% (295x)
Conto chiuso

3 messaggi

Australia
westham60

I have been unable to access the shopping cart for at least 12 hours - I keep getting an error page saying "Server Error: This page is temporarily unavailable. Our team has been informed and is working to resolve the technical issue. Don't worry, it's being fixed."

Any news on when the problem might be fixed?

I would have thought this was something that should have been reported here by someone from the Delcampe team.

Creato 19 ago 2021 a 15:25

#1317358
I have exactly same problem for several days at the beginning of this month. After I posted it here, my problem is fixed. It seems that it is something wrong with our accounts.
- Creato 19 ago 2021 a 22:00 (#1317388)
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westham60 100% (3612x)

11 messaggi

Nuova Zelanda
Thanks for this. Hopefully that's what it is and will be seen and attended to soon.
- Creato 19 ago 2021 a 22:12 (#1317391)
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Amministratore

@miranda

535 messaggi

Belgio
Hi everyone,

we know that some of you are still impacted by the shopping cart.
We'll let you know when the issue is fixed.

We are sorry for the inconvenience caused and we thank you again for your patience.

Regards,
Miranda
- Creato 20 ago 2021 a 09:51 (#1317577)
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westham60 100% (3612x)

11 messaggi

Nuova Zelanda
I'm sure you are doing your best, and it is the weekend, but it is very disappointing that it is now more than 48 hours since this problem started.
- Creato 21 ago 2021 a 04:07 (#1317910)
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Account eliminato

0 messaggi

Stati Uniti
Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
- Creato 23 ago 2021 a 09:22 (#1318615)
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Amministratore

@marion

589 messaggi

Belgio
Hello,

Our IT department is working on it.

You can follow this situation via our technical report: Link (https)

We will keep you posted via this page.

We are sorry for the inconvenience caused and thank you for your patience.

Kind regards,

Marion - Delcampe Customer Service
- Creato 23 ago 2021 a 10:42 (#1318660)
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Problem with showing my shopping cart

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