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Partial refunds

wycombe1 100% (87042x)

1914 messaggi

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I need to only partially refund a customer of mine as I was not able to supply his complete order.

It seems one can only refund the complete invoice. I may be missing something glaringly obvious so if anyone knows how to partially refund a Delcampe Pay payment I would appreciate knowing how this can be done.
- Creato 29 nov 2019 a 00:45 (#1069378)
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Amministratore

@miranda

525 messaggi

Belgio
wycombe1

I need to only partially refund a customer of mine as I was not able to supply his complete order.

It seems one can only refund the complete invoice. I may be missing something glaringly obvious so if anyone knows how to partially refund a Delcampe Pay payment I would appreciate knowing how this can be done.

Creato 29 nov 2019 a 00:45

#1069378
Hi Wycombe1,

Partial refunds are not possible with Delcampe Pay.
It's either a full refund or no refund at all I am afraid.

Kind regards,
Miranda
- Creato 2 dic 2019 a 07:50 (#1070908)
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wycombe1 100% (87042x)

1914 messaggi

Regno Unito
Thank you for your reply Miranda.

Do you know if this is likely to change so partial refunds can be made - like, for example, with Paypal?

It is awkward owing money that cannot be refunded in a quick and straitforward way.
- Creato 2 dic 2019 a 08:50 (#1070953)
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Amministratore

@miranda

525 messaggi

Belgio
wycombe1

Thank you for your reply Miranda.

Do you know if this is likely to change so partial refunds can be made - like, for example, with Paypal?

It is awkward owing money that cannot be refunded in a quick and straitforward way.

Creato 2 dic 2019 a 08:50

#1070953
Hello!
Sorry I miss your question.

It will at some point but not for the moment I am afraid!

Have a very good day!
- Creato 4 dic 2019 a 01:53 (#1071643)
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wycombe1 100% (87042x)

1914 messaggi

Regno Unito
Thanks Miranda.
- Creato 4 dic 2019 a 03:52 (#1071691)
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