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Confirm identity

  • wycombe1
    wycombe1 100% (85846x)
    premium

    1900 mensajes

    Reino Unido

    On various Delcampe pages I am being asked to confirm my identity. Following the links it ends up on a dead page.
    Is this for real? Or a glitch? Or what?
    I have been buying and selling here for years and submitted all sorts of information to already confirm my identity or is it thought I have suddenly morphed into a money laundering scammer?
  • @miranda
    Administrador
    @miranda

    519 mensajes

    Bélgica

    On various Delcampe pages I am being asked to confirm my identity. Following the links it ends up on a dead page.
    Is this for real? Or a glitch? Or what?
    I have been buying and selling here for years and submitted all sorts of information to already confirm my identity or is it thought I have suddenly morphed into a money laundering scammer?
    Dear "wycombe1",

    I'm very sorry for the inconvenience you've encountered.

    We are currently working to resolve the issue. As soon as the verification process is functioning correctly again, the appropriate link will be displayed on the site.
    You will also receive an email notification once everything is back in order.

    Thank you for your patience and understanding.

    Kind regards,
    Miranda

    Delcampe Customer Service
  • postcardsextra
    postcardsextra 100% (8963x)
    PRO free

    138 mensajes

    Reino Unido

    On various Delcampe pages I am being asked to confirm my identity. Following the links it ends up on a dead page.
    Is this for real? Or a glitch? Or what?
    I have been buying and selling here for years and submitted all sorts of information to already confirm my identity or is it thought I have suddenly morphed into a money laundering scammer?
    I had a Delcampe email a few weeks back saying identity checks would be needed to be done every six months from 18 August. Same dead link appeared here earlier today but I've waiting a couple of hours and now there's nothing asking for verification.

    Maybe the system recognises that I was verified by MangoPay earlier this year (by uploading a tax return) or perhaps Delcampe's taken the link down as they know there's a problem with it.

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