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Confirm identity

  • wycombe1
    wycombe1 100% (85954x)
    premium

    1901 berichten

    Verenigd Koninkrijk

    On various Delcampe pages I am being asked to confirm my identity. Following the links it ends up on a dead page.
    Is this for real? Or a glitch? Or what?
    I have been buying and selling here for years and submitted all sorts of information to already confirm my identity or is it thought I have suddenly morphed into a money laundering scammer?
  • @miranda
    Beheerder
    @miranda

    521 berichten

    België

    On various Delcampe pages I am being asked to confirm my identity. Following the links it ends up on a dead page.
    Is this for real? Or a glitch? Or what?
    I have been buying and selling here for years and submitted all sorts of information to already confirm my identity or is it thought I have suddenly morphed into a money laundering scammer?
    • Aangemaakt 18 aug 2025 op 05:07
    • #1931013
    Dear "wycombe1",

    I'm very sorry for the inconvenience you've encountered.

    We are currently working to resolve the issue. As soon as the verification process is functioning correctly again, the appropriate link will be displayed on the site.
    You will also receive an email notification once everything is back in order.

    Thank you for your patience and understanding.

    Kind regards,
    Miranda

    Delcampe Customer Service
  • postcardsextra
    postcardsextra 100% (8963x)
    PRO free

    138 berichten

    Verenigd Koninkrijk

    On various Delcampe pages I am being asked to confirm my identity. Following the links it ends up on a dead page.
    Is this for real? Or a glitch? Or what?
    I have been buying and selling here for years and submitted all sorts of information to already confirm my identity or is it thought I have suddenly morphed into a money laundering scammer?
    • Aangemaakt 18 aug 2025 op 05:07
    • #1931013
    I had a Delcampe email a few weeks back saying identity checks would be needed to be done every six months from 18 August. Same dead link appeared here earlier today but I've waiting a couple of hours and now there's nothing asking for verification.

    Maybe the system recognises that I was verified by MangoPay earlier this year (by uploading a tax return) or perhaps Delcampe's taken the link down as they know there's a problem with it.

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