My sale tracking

The follow-up of the items you have sold on Delcampe is done through your sale tracking. This page is divided into different sections that each represent a stage in your sale tracking. Thus, you can easily find, among all your sold items, those that you still have to invoice, those that are waiting for payment from your buyer or those that you have

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Sellers can currently use two very different methods to set the shipping charges which the buyer will have to pay.The first is the one we recommend because it is automated. It enables sellers to create fee templates and to associate them with their items. When the sale is made, the charges will be immediately calculated and displayed with the payme

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To change a payment request that hasn’t been paid yet: Go to  "My sale tracking: invoiced” Find the payment request to be modified and click on  next to the request of your choice Select "Edit the payment request" in the drop-down menu Edit your request.If, at this stage, you want to remove an item from the payment request, check the box(es)

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In order to send a payment reminder: Go to dans My sale tracking: Invoiced Find the concerned transaction. If necessary, refine your search by using the search engine and the drop-down menu options: Click on "More" In the drop-down menu, select "Send a reminder": the buyer will receive a payment reminder. Tip: It is also possible to send y

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Whenever a buyer buys two items or more from your store, you can group the items in a single payment request. This occurs automatically if none of the items have been invoiced yet. However, if one of the items has already been invoiced or if the items have been invoiced separately, you can do this manually. This article covers the following cases:

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This article covers the following topics: Archiving a payment request Unarchiving a payment request Archiving and unarchiving a payment request Archiving and unarchiving a sale is described in another article available here. To archive a payment request Go to “My sale tracking” Find the payment request to be archived and click on  Select “

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