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restart is not working

  • Konto gelöscht
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    Deutschland

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  • mainlypostcards
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    • Erstellt am 29.07.2016 um 17:30
    • #597416
    Mine are re-starting ok. Is it possible that some of your items have come to the end of the 99 re-starts?
  • mjocovers
    mjocovers 100% (30501x)
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    474 Beiträge

    Vereinigtes Königreich

    Mine are re-starting ok. Is it possible that some of your items have come to the end of the 99 re-starts?
    • Erstellt am 29.07.2016 um 18:40
    • #597432
    I just had to manually restart items that should have restarted yesterday.

    I found them in my ongoing sales list in My Delcampe, even though they were actually closed (ended yesterday, 24 hours previously !), not ongoing.

    I think yes it was a glitch
  • mainlypostcards
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    I just had to manually restart items that should have restarted yesterday.

    I found them in my ongoing sales list in My Delcampe, even though they were actually closed (ended yesterday, 24 hours previously !), not ongoing.

    I think yes it was a glitch
    • Erstellt am 29.07.2016 um 18:53
    • #597434
    I spoke too soon.

    I have 30 odd pages of items that ended last night, which are still in a closed state in my ongoing sales.

    I am going to leave them alone for now; hopefully they will get sorted.
  • gemmament
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    I spoke too soon.

    I have 30 odd pages of items that ended last night, which are still in a closed state in my ongoing sales.

    I am going to leave them alone for now; hopefully they will get sorted.
    • Erstellt am 30.07.2016 um 06:50
    • #597489
    This appears to be a general problem. I also have numerous pages of items that were not restarted yesterday. I hope that this can be sorted out quickly .
  • Luy
    Luy 99% (5516x)
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    1642 Beiträge

    Österreich

    This appears to be a general problem. I also have numerous pages of items that were not restarted yesterday. I hope that this can be sorted out quickly .
    • Erstellt am 30.07.2016 um 07:04
    • #597491
    is a general problem, I just noticed the same in my shop
  • mjocovers
    mjocovers 100% (30501x)
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    474 Beiträge

    Vereinigtes Königreich

    is a general problem, I just noticed the same in my shop
    • Erstellt am 30.07.2016 um 07:24
    • #597494
    I spent 3 hours late last night manually relisting 10,000 items, 100 at a time.

    I could only do this by 'closing' them again (despite them theoretically already being closed) then once they appeared in the unsold list , relisting them.

    I simply couldn't afford to wait until Delcampe sorted out the glitch, otherwise my store would have been nearly empty. :mad: :psy:

  • gemmament
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    I spent 3 hours late last night manually relisting 10,000 items, 100 at a time.

    I could only do this by 'closing' them again (despite them theoretically already being closed) then once they appeared in the unsold list , relisting them.

    I simply couldn't afford to wait until Delcampe sorted out the glitch, otherwise my store would have been nearly empty. :mad: :psy:

    • Erstellt am 30.07.2016 um 09:17
    • #597515
    You have my admiration for having the patience to do that. It would have driven me crazy in trying to do that. Already half way there in trying to work with all the cock ups that delcampe keep creating in their effort to provide a 'new system' that nobody wants. All we want is stability in the 'old 'system that both sellers and buyers liked and could use .
  • emmbersplace
    emmbersplace 84% (13050x)
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    908 Beiträge

    Philippinen

    You have my admiration for having the patience to do that. It would have driven me crazy in trying to do that. Already half way there in trying to work with all the cock ups that delcampe keep creating in their effort to provide a 'new system' that nobody wants. All we want is stability in the 'old 'system that both sellers and buyers liked and could use .
    • Erstellt am 30.07.2016 um 10:25
    • #597526
    Oh dear oh dear.....this site is just becoming a bad joke. I really do not have the energy to manually restart the pages & pages of items closed on 29th and 30th that did not restart. In a month, I assume that everything in my shop will be closed.

    Sebastien, Miranda or any staff who bother to read these posts.....Is there anyone there on the technical staff who knows what they are doing???? Seems not.

    And please....no more thanking us for our understanding and patience....just get the site right or close it down for intensive-care renovation. Thank you.

    :censored: :fight2:

  • @webmaster
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    Belgien

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 29.07.2016 um 17:30
    • #597416
    Hello all,

    Our tech team is presently working on it.

    You can see it on the status page:
    Link (http)

    Sebastien
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Vereinigte Staaten

    Hello all,

    Our tech team is presently working on it.

    You can see it on the status page:
    Link (http)

    Sebastien
    • Erstellt am 30.07.2016 um 13:30
    • #597561
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • emmbersplace
    emmbersplace 84% (13050x)
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    908 Beiträge

    Philippinen

    Hello all,

    Our tech team is presently working on it.

    You can see it on the status page:
    Link (http)

    Sebastien
    • Erstellt am 30.07.2016 um 13:30
    • #597561
    Hello Sebastien.

    The link to the status page shows a catalog of disasters. Time after time the same problems....resolved (haha).....then a few days later same problem again including regular complete failure of the site.

    We all like Delcampe...that is why we are here......BUT why is this happening?

    NB. I don't expect you to answer this post! :no:

    Mike

  • @webmaster
    Administrator
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    6991 Beiträge

    Belgien

    Hello all,

    Our tech team is presently working on it.

    You can see it on the status page:
    Link (http)

    Sebastien
    • Erstellt am 30.07.2016 um 13:30
    • #597561
    Hello all,


    As far as I see the delay in renewing the sales is now ok.


    Do you confirm ?


    Thanks, Sebastien
  • mainlypostcards
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    3540 Beiträge

    Vereinigtes Königreich

    Hello all,


    As far as I see the delay in renewing the sales is now ok.


    Do you confirm ?


    Thanks, Sebastien
    • Erstellt am 31.07.2016 um 01:45
    • #597599
    All my items have been renewed overnight.

    As all my sales end in the evening, I won't be able to tell until then if it is fixed or not.
  • gemmament
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    312 Beiträge

    Vereinigtes Königreich

    All my items have been renewed overnight.

    As all my sales end in the evening, I won't be able to tell until then if it is fixed or not.
    • Erstellt am 31.07.2016 um 02:23
    • #597602
    This problem has NOT been fixed. A quick check has revealed that items have not been restarted from last week . No time at the moment to check any further but will do so later today
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Deutschland

    Hello all,


    As far as I see the delay in renewing the sales is now ok.


    Do you confirm ?


    Thanks, Sebastien
    • Erstellt am 31.07.2016 um 01:45
    • #597599
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • gemmament
    Account geschlossen
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    312 Beiträge

    Vereinigtes Königreich

    This problem has NOT been fixed. A quick check has revealed that items have not been restarted from last week . No time at the moment to check any further but will do so later today
    • Erstellt am 31.07.2016 um 06:44
    • #597629
    correction to previous message. It appears that the fault has indeed been sorted out. Thanks Seb for the quick fix.
  • Luy
    Luy 99% (5516x)
    advanced

    1642 Beiträge

    Österreich

    Hello all,


    As far as I see the delay in renewing the sales is now ok.


    Do you confirm ?


    Thanks, Sebastien
    • Erstellt am 31.07.2016 um 01:45
    • #597599
    all my items have been renewed too - Thank you

  • @webmaster
    Administrator
    @webmaster --% (5x)
    free

    6991 Beiträge

    Belgien

    Hello all,


    As far as I see the delay in renewing the sales is now ok.


    Do you confirm ?


    Thanks, Sebastien
    • Erstellt am 31.07.2016 um 01:45
    • #597599
    Thanks all for this confirmation :cool:
  • philavita
    philavita 100% (14002x)

    38 Beiträge

    Deutschland

    Thanks all for this confirmation :cool:
    • Erstellt am 31.07.2016 um 12:55
    • #597670
    :applause: well done - thank you D for fixing!