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Trouble in paying

  • gemmament
    Account geschlossen
    PRO free

    312 Beiträge

    Vereinigtes Königreich

    This evening one of my customers has reported that he has been unable to pay for two items by pal pal. He is receiving a 404 fault message. In spite of this his file has been moved to the 'awaiting shipment' tab, as though the payment had been accepted. I have checked and the payment has not been received. Is anyone else having this problem ?
  • @miranda
    Administrator
    @miranda

    547 Beiträge

    Belgien

    This evening one of my customers has reported that he has been unable to pay for two items by pal pal. He is receiving a 404 fault message. In spite of this his file has been moved to the 'awaiting shipment' tab, as though the payment had been accepted. I have checked and the payment has not been received. Is anyone else having this problem ?
    • Erstellt am 18.11.2014 um 16:13
    • #525720
    Hello "Gemmament",

    Could you please send me more details about this issue (your buyer's nickname) to en@delcampe-support.com ?

    Thank you!

    Kind regards,
    Miranda - Delcampe Customer Service