Trouble in paying

  • gemmament

    312 messaggi

    Regno Unito

    This evening one of my customers has reported that he has been unable to pay for two items by pal pal. He is receiving a 404 fault message. In spite of this his file has been moved to the 'awaiting shipment' tab, as though the payment had been accepted. I have checked and the payment has not been received. Is anyone else having this problem ?
  • @miranda
    Amministratore

    547 messaggi

    Belgio

    This evening one of my customers has reported that he has been unable to pay for two items by pal pal. He is receiving a 404 fault message. In spite of this his file has been moved to the 'awaiting shipment' tab, as though the payment had been accepted. I have checked and the payment has not been received. Is anyone else having this problem ?
    • Creato 18 nov 2014 a 16:13
    • #525720
    Hello "Gemmament",

    Could you please send me more details about this issue (your buyer's nickname) to en@delcampe-support.com ?

    Thank you!

    Kind regards,
    Miranda - Delcampe Customer Service