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Trouble in paying

  • gemmament
    Cuenta cerrada
    PRO free

    312 mensajes

    Reino Unido

    This evening one of my customers has reported that he has been unable to pay for two items by pal pal. He is receiving a 404 fault message. In spite of this his file has been moved to the 'awaiting shipment' tab, as though the payment had been accepted. I have checked and the payment has not been received. Is anyone else having this problem ?
  • @miranda
    Administrador
    @miranda

    547 mensajes

    Bélgica

    This evening one of my customers has reported that he has been unable to pay for two items by pal pal. He is receiving a 404 fault message. In spite of this his file has been moved to the 'awaiting shipment' tab, as though the payment had been accepted. I have checked and the payment has not been received. Is anyone else having this problem ?
    • Creado 18 nov 2014 a 16:13
    • #525720
    Hello "Gemmament",

    Could you please send me more details about this issue (your buyer's nickname) to en@delcampe-support.com ?

    Thank you!

    Kind regards,
    Miranda - Delcampe Customer Service