Suche
Schließen
  1. Startseite
  2. Forum
  3. Technical problems
  4. Upload problem is back
Übersicht der Foren Alle Einträge

Upload problem is back

  • tris_nerima
    tris_nerima 98% (59244x)
    advanced

    466 Beiträge

    Kanada

    After a few weeks with relatively easy uploads...it's at a standstill today.
    Benjamin please put a new sparkplug in the machine.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Belgien

    After a few weeks with relatively easy uploads...it's at a standstill today.
    Benjamin please put a new sparkplug in the machine.
    • Erstellt am 21.11.2013 um 11:13
    • #473795
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • tris_nerima
    tris_nerima 98% (59244x)
    advanced

    466 Beiträge

    Kanada

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 21.11.2013 um 12:00
    • #473821
    Hi Benjamin...the problem has somehow fixed itself.I was referring to the selling form.It was working fine and it started to slow down on the image upload.It then would not upload at all.I tried for over 10 minutes without any image upload.Just after my email to you it started working fine...as it is now.I will let you know if it does it again.
    Thanks for the quick response.
    Regards Tris
  • tris_nerima
    tris_nerima 98% (59244x)
    advanced

    466 Beiträge

    Kanada

    Hi Benjamin...the problem has somehow fixed itself.I was referring to the selling form.It was working fine and it started to slow down on the image upload.It then would not upload at all.I tried for over 10 minutes without any image upload.Just after my email to you it started working fine...as it is now.I will let you know if it does it again.
    Thanks for the quick response.
    Regards Tris
    • Erstellt am 21.11.2013 um 12:18
    • #473825
    Hi again...the same problem again.Images are not uploading to your site.
  • pipeline
    pipeline 100% (43573x)
    advanced

    452 Beiträge

    Dänemark

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 21.11.2013 um 12:00
    • #473821
    Hi Benjamin.
    I have the same problem this evening.
    I can't upload images via the selling form.
    I've tried several times without succes, and I get this message every time "Image being sent... Please wait"
    I have now waited for a couple of hours, and now it's nearly bedtime for me. :psy:
  • pipeline
    pipeline 100% (43573x)
    advanced

    452 Beiträge

    Dänemark

    Hi Benjamin.
    I have the same problem this evening.
    I can't upload images via the selling form.
    I've tried several times without succes, and I get this message every time "Image being sent... Please wait"
    I have now waited for a couple of hours, and now it's nearly bedtime for me. :psy:
    • Erstellt am 21.11.2013 um 17:11
    • #473857
    Hi again Benjamin.
    My uploading of images is working very well this morning, so no problems at the time.
    Pipeline
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 21.11.2013 um 12:00
    • #473821
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • wycombe1
    wycombe1 100% (88913x)
    premium

    1948 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 22.11.2013 um 06:45
    • #473920
    For those that rely on Delcampe for their sole income the consensus appears to be the same - looking at other selling platforms.

    There must be something wrong at a very basic level if the site is so continuously unstable in regard to one issue - image upload problems.
  • emmbersplace
    emmbersplace 63% (13050x)
    standard

    908 Beiträge

    Philippinen

    For those that rely on Delcampe for their sole income the consensus appears to be the same - looking at other selling platforms.

    There must be something wrong at a very basic level if the site is so continuously unstable in regard to one issue - image upload problems.
    • Erstellt am 22.11.2013 um 09:51
    • #473967
    Great pity. The picture problem that D keeps telling us is fixed.....isn't. There is now a notice "difficulties concerning the images".

    As others have said, this is becoming ridiculous and I am aware that the "patience" that sellers are being thanked for is fast running out! The site has major instability issues on a regular recurring basis and it is rapidly becoming not viable .

    Benjamin......can the IT team fix the problem. Yes or no. If so when?

    Please remember that your sellers have businesses to run too and at some point many will decide not waste any more of their valuable time time trying to list here because of these recurring stability problems. That will leave the remaining sellers in a very difficult position as you no doubt understand.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Vereinigtes Königreich

    For those that rely on Delcampe for their sole income the consensus appears to be the same - looking at other selling platforms.

    There must be something wrong at a very basic level if the site is so continuously unstable in regard to one issue - image upload problems.
    • Erstellt am 22.11.2013 um 09:51
    • #473967
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Polen

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 22.11.2013 um 10:51
    • #473992
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 22.11.2013 um 11:02
    • #473994
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • emmbersplace
    emmbersplace 63% (13050x)
    standard

    908 Beiträge

    Philippinen

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 22.11.2013 um 18:30
    • #474054
    Yes.....there are obvious precautions that sellers now need to take. Site completely unavailable for a while this morning (early morning GMT)

    I do so hope that the IT team at D are up to the job and can finally get things right.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Vereinigtes Königreich

    Yes.....there are obvious precautions that sellers now need to take. Site completely unavailable for a while this morning (early morning GMT)

    I do so hope that the IT team at D are up to the job and can finally get things right.
    • Erstellt am 22.11.2013 um 23:00
    • #474065
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Portugal

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 23.11.2013 um 03:34
    • #474085
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • mainlypostcards
    Account geschlossen
    free

    3540 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 27.11.2013 um 04:15
    • #474686
    I uploaded about 30 items with the lister half an hour ago. They all show in my store with the images.

    I'm glad that I changed to using the lister a year or so ago. None of the waiting around for pages to load (or not as seems to be the case) and if they don't upload I can do it a 2nd time with just a few clicks.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Portugal

    I uploaded about 30 items with the lister half an hour ago. They all show in my store with the images.

    I'm glad that I changed to using the lister a year or so ago. None of the waiting around for pages to load (or not as seems to be the case) and if they don't upload I can do it a 2nd time with just a few clicks.
    • Erstellt am 27.11.2013 um 05:39
    • #474698
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • mjocovers
    mjocovers 100% (30512x)
    free

    474 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 27.11.2013 um 05:47
    • #474706
    Pictures aren't loading on selling form, or on modify item page. I've tried with both firefox and IE browsers
  • tris_nerima
    tris_nerima 98% (59244x)
    advanced

    466 Beiträge

    Kanada

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 21.11.2013 um 12:00
    • #473821
    Hello Benjamin...could you please let the sellers here on Delcampe know exactly what the problem is with the uploading of images.You have had your tech people make fix after fix,yet this problem repeats week after week.I was under the impression that the fee increases last December were to be used to upgrade your servers.It seems that after one year this basic problem should no longer be an issue.I for one need to schedule my day around the possibility of being able to upload new items.Please give us all some real information regarding this.
    Regards Tris
  • tris_nerima
    tris_nerima 98% (59244x)
    advanced

    466 Beiträge

    Kanada

    Hello Benjamin...could you please let the sellers here on Delcampe know exactly what the problem is with the uploading of images.You have had your tech people make fix after fix,yet this problem repeats week after week.I was under the impression that the fee increases last December were to be used to upgrade your servers.It seems that after one year this basic problem should no longer be an issue.I for one need to schedule my day around the possibility of being able to upload new items.Please give us all some real information regarding this.
    Regards Tris
    • Erstellt am 28.11.2013 um 12:34
    • #474950
    The image seems to appear in the basic lister,but once the orange sell button is pressed the upload does not complete."Waiting for Delcampe site."and will not complete the upload???
  • mjocovers
    mjocovers 100% (30512x)
    free

    474 Beiträge

    Vereinigtes Königreich

    The image seems to appear in the basic lister,but once the orange sell button is pressed the upload does not complete."Waiting for Delcampe site."and will not complete the upload???
    • Erstellt am 28.11.2013 um 13:54
    • #474960
    Its very erratic at the moment, sometimes it loads OK, sometimes it doesn't.. It 'hangs' a lot, and sometimes the picture eventually appears, and sometimes it gives up and I have to start again.

    I'm getting very fed up.
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Vereinigtes Königreich

    Hello Benjamin...could you please let the sellers here on Delcampe know exactly what the problem is with the uploading of images.You have had your tech people make fix after fix,yet this problem repeats week after week.I was under the impression that the fee increases last December were to be used to upgrade your servers.It seems that after one year this basic problem should no longer be an issue.I for one need to schedule my day around the possibility of being able to upload new items.Please give us all some real information regarding this.
    Regards Tris
    • Erstellt am 28.11.2013 um 12:34
    • #474950
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • mainlypostcards
    Account geschlossen
    free

    3540 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 28.11.2013 um 17:17
    • #474981
    Yes, I am starting to believe that they don't actually know what the problem is. If that was not the case, surely it would have been resolved by now.
  • tris_nerima
    tris_nerima 98% (59244x)
    advanced

    466 Beiträge

    Kanada

    Yes, I am starting to believe that they don't actually know what the problem is. If that was not the case, surely it would have been resolved by now.
    • Erstellt am 28.11.2013 um 18:02
    • #474986
    The problem is very simple...the old servers are not good enough to handle the volume of traffic.I'm not happy because of the increase in commissions which was supposed to pay for new servers, seems to have been diverted for some other purpose.This problem needs to be addressed and fixed.It doesn't seem that we will get any answers from Delcampe regarding this ongoing issue.
  • wycombe1
    wycombe1 100% (88913x)
    premium

    1948 Beiträge

    Vereinigtes Königreich

    The problem is very simple...the old servers are not good enough to handle the volume of traffic.I'm not happy because of the increase in commissions which was supposed to pay for new servers, seems to have been diverted for some other purpose.This problem needs to be addressed and fixed.It doesn't seem that we will get any answers from Delcampe regarding this ongoing issue.
    • Erstellt am 28.11.2013 um 18:14
    • #474987
    The situation is becoming farcical because it is a regular merry-go-round of pictures not uploading - IT team attempting a fix - fix made (temporarily) - pictures not uploading et al.

    It seems as if there is no permanent fix to this - unless the 'big' sellers start to migrate to pastures new (or an I too cynical?). The opposition is offering big incentives to attract more business back to their venue though this will only be short lived as they hammer one once you start to make too much money. The bottom line is if the sellers leave so will the buyers or vice-verse (or both) and once gone will be difficult to attract back. Members of the trade association I belong to have been muttering how difficult it has become to earn a decent crust on Delcampe and some are viewing the opposition through rose tinted spectacles again.

    Delcampe really does need to make the effort to make the site more stable - after all that is what the fee increases were meant to finance.