Sell Similar - Image issue

  • hoatzinstamps

    1124 Beiträge

    Vereinigtes Königreich

    Is anyone else experiencing the problem where the original image is not showing? All I see is a box without the image.

    It hasn't been important to me as I have had a new image to load anyway but it concerns me that there might be an underlying problem with the feature.

    Alan Catherall
    [Hoatzinstamps]
  • mainlypostcards

    3540 Beiträge

    Vereinigtes Königreich

    Is anyone else experiencing the problem where the original image is not showing? All I see is a box without the image.

    It hasn't been important to me as I have had a new image to load anyway but it concerns me that there might be an underlying problem with the feature.

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 03.10.2013 um 08:54
    • #466779
    I thought that was changed a couple of years ago. When you do "sell similar" you do not get an image.
  • hoatzinstamps

    1124 Beiträge

    Vereinigtes Königreich

    I thought that was changed a couple of years ago. When you do "sell similar" you do not get an image.
    • Erstellt am 03.10.2013 um 09:20
    • #466783
    No, it was changed back. It is only when you do a 'Similar' on a restart that the image disappeared.

    If I have a mint stamps I do not necessarily want or need to put up a new image ... and therefore selling 'Similar' as a result of making a sale (without uploading a new image) is both helpful and time saving.

    At the moment there appears to be a glitch on the program.

    Alan Catherall
    [Hoatzinstamps]
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Polen

    No, it was changed back. It is only when you do a 'Similar' on a restart that the image disappeared.

    If I have a mint stamps I do not necessarily want or need to put up a new image ... and therefore selling 'Similar' as a result of making a sale (without uploading a new image) is both helpful and time saving.

    At the moment there appears to be a glitch on the program.

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 03.10.2013 um 09:40
    • #466785
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • hoatzinstamps

    1124 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 03.10.2013 um 09:51
    • #466788
    I have now reported the glitch to Delcampe for their Support Team to look into.

    Alan Catherall
    [Hoatzinstamps]
  • wycombe1

    1949 Beiträge

    Vereinigtes Königreich

    I have now reported the glitch to Delcampe for their Support Team to look into.

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 03.10.2013 um 10:27
    • #466798
    With me this happens occasionally.

    When I go and re-list the item again often the image puts in an appearance.
    It is a bit of a pain as one must remember to delete the listing without the image.

    Though I did eventually find if you check the image is there just before you uploaded the listing you could delete it if the image was not there and upload it if it was was. If not simply go through the re-list again until the image is there.

    Sounds a bit convoluted though I hope it makes sense!
  • hoatzinstamps

    1124 Beiträge

    Vereinigtes Königreich

    With me this happens occasionally.

    When I go and re-list the item again often the image puts in an appearance.
    It is a bit of a pain as one must remember to delete the listing without the image.

    Though I did eventually find if you check the image is there just before you uploaded the listing you could delete it if the image was not there and upload it if it was was. If not simply go through the re-list again until the image is there.

    Sounds a bit convoluted though I hope it makes sense!
    • Erstellt am 03.10.2013 um 10:35
    • #466800
    ... but I want the image to be there on certain occasions ... and the problem at the moment is that it isn't there ... just an empty box where it should be.

    Alan Catherall
    [Hoatzinstamps]
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Polen

    ... but I want the image to be there on certain occasions ... and the problem at the moment is that it isn't there ... just an empty box where it should be.

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 03.10.2013 um 10:54
    • #466806
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • emmbersplace

    908 Beiträge

    Philippinen

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 03.10.2013 um 16:01
    • #466848
    It looks very much like one of Delcampe's dreaded "improvements" as the wording has changed slightly.

    I must say I wonder why something goes wrong nearly every single time D try ans change something.

    Another irritating nonsense that, unfortunately, is becoming a bit of a trademark. I will email Benjamin
  • @webmaster
    Administrator

    6991 Beiträge

    Belgien

    Is anyone else experiencing the problem where the original image is not showing? All I see is a box without the image.

    It hasn't been important to me as I have had a new image to load anyway but it concerns me that there might be an underlying problem with the feature.

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 03.10.2013 um 08:54
    • #466779
    Hello,


    Our developers indeed made an emergency change on the selling form on Wednesday afternoon. This has helped a lot against the problem of slow image loading.

    In such a case, testing is done, but very quickly (cannot be made differently in emergency case).

    The developer is now fixing this problem.

    Thank you for you r understanding and patience.


    Sebastien
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Polen

    Hello,


    Our developers indeed made an emergency change on the selling form on Wednesday afternoon. This has helped a lot against the problem of slow image loading.

    In such a case, testing is done, but very quickly (cannot be made differently in emergency case).

    The developer is now fixing this problem.

    Thank you for you r understanding and patience.


    Sebastien
    • Erstellt am 04.10.2013 um 03:43
    • #466907
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • hoatzinstamps

    1124 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 04.10.2013 um 09:40
    • #466981
    Yes, the problem looks to be fixed.
    The image is now appearing as it used to :applause:

    Alan Catherall
    [Hoatzinstamps]