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Sell Similar - Image issue

  • hoatzinstamps
    hoatzinstamps 100% (131079x)
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    Royaume-Uni

    Is anyone else experiencing the problem where the original image is not showing? All I see is a box without the image.

    It hasn't been important to me as I have had a new image to load anyway but it concerns me that there might be an underlying problem with the feature.

    Alan Catherall
    [Hoatzinstamps]
  • mainlypostcards
    Compte fermé
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    3540 messages

    Royaume-Uni

    Is anyone else experiencing the problem where the original image is not showing? All I see is a box without the image.

    It hasn't been important to me as I have had a new image to load anyway but it concerns me that there might be an underlying problem with the feature.

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 3 oct. 2013 à 08:54
    • #466779
    I thought that was changed a couple of years ago. When you do "sell similar" you do not get an image.
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
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    Royaume-Uni

    I thought that was changed a couple of years ago. When you do "sell similar" you do not get an image.
    • Posté le 3 oct. 2013 à 09:20
    • #466783
    No, it was changed back. It is only when you do a 'Similar' on a restart that the image disappeared.

    If I have a mint stamps I do not necessarily want or need to put up a new image ... and therefore selling 'Similar' as a result of making a sale (without uploading a new image) is both helpful and time saving.

    At the moment there appears to be a glitch on the program.

    Alan Catherall
    [Hoatzinstamps]
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    Pologne

    No, it was changed back. It is only when you do a 'Similar' on a restart that the image disappeared.

    If I have a mint stamps I do not necessarily want or need to put up a new image ... and therefore selling 'Similar' as a result of making a sale (without uploading a new image) is both helpful and time saving.

    At the moment there appears to be a glitch on the program.

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 3 oct. 2013 à 09:40
    • #466785
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
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    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 3 oct. 2013 à 09:51
    • #466788
    I have now reported the glitch to Delcampe for their Support Team to look into.

    Alan Catherall
    [Hoatzinstamps]
  • wycombe1
    wycombe1 100% (88979x)
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    Royaume-Uni

    I have now reported the glitch to Delcampe for their Support Team to look into.

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 3 oct. 2013 à 10:27
    • #466798
    With me this happens occasionally.

    When I go and re-list the item again often the image puts in an appearance.
    It is a bit of a pain as one must remember to delete the listing without the image.

    Though I did eventually find if you check the image is there just before you uploaded the listing you could delete it if the image was not there and upload it if it was was. If not simply go through the re-list again until the image is there.

    Sounds a bit convoluted though I hope it makes sense!
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
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    1126 messages

    Royaume-Uni

    With me this happens occasionally.

    When I go and re-list the item again often the image puts in an appearance.
    It is a bit of a pain as one must remember to delete the listing without the image.

    Though I did eventually find if you check the image is there just before you uploaded the listing you could delete it if the image was not there and upload it if it was was. If not simply go through the re-list again until the image is there.

    Sounds a bit convoluted though I hope it makes sense!
    • Posté le 3 oct. 2013 à 10:35
    • #466800
    ... but I want the image to be there on certain occasions ... and the problem at the moment is that it isn't there ... just an empty box where it should be.

    Alan Catherall
    [Hoatzinstamps]
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    Pologne

    ... but I want the image to be there on certain occasions ... and the problem at the moment is that it isn't there ... just an empty box where it should be.

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 3 oct. 2013 à 10:54
    • #466806
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • emmbersplace
    emmbersplace 63% (13050x)
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    Philippines

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 3 oct. 2013 à 16:01
    • #466848
    It looks very much like one of Delcampe's dreaded "improvements" as the wording has changed slightly.

    I must say I wonder why something goes wrong nearly every single time D try ans change something.

    Another irritating nonsense that, unfortunately, is becoming a bit of a trademark. I will email Benjamin
  • @webmaster
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    Belgique

    Is anyone else experiencing the problem where the original image is not showing? All I see is a box without the image.

    It hasn't been important to me as I have had a new image to load anyway but it concerns me that there might be an underlying problem with the feature.

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 3 oct. 2013 à 08:54
    • #466779
    Hello,


    Our developers indeed made an emergency change on the selling form on Wednesday afternoon. This has helped a lot against the problem of slow image loading.

    In such a case, testing is done, but very quickly (cannot be made differently in emergency case).

    The developer is now fixing this problem.

    Thank you for you r understanding and patience.


    Sebastien
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    Pologne

    Hello,


    Our developers indeed made an emergency change on the selling form on Wednesday afternoon. This has helped a lot against the problem of slow image loading.

    In such a case, testing is done, but very quickly (cannot be made differently in emergency case).

    The developer is now fixing this problem.

    Thank you for you r understanding and patience.


    Sebastien
    • Posté le 4 oct. 2013 à 03:43
    • #466907
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 4 oct. 2013 à 09:40
    • #466981
    Yes, the problem looks to be fixed.
    The image is now appearing as it used to :applause:

    Alan Catherall
    [Hoatzinstamps]