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err_item_emptyTitle at update item call

  • cartespostales_de
    cartespostales_de 100% (174024x)
    PRO premium

    69 Beiträge

    Deutschland

    Want to update the price for some items, but it fails with err_item_emptyTitle.

    Just updating the price, not the title or any other fields. it worked in past for several years, what' wrong now?

    Does not work with Soap API and not with REST API, both return same error.

    $postData = array(
    "item" => array(
    "fixed_price" => $preis,
    )
    );


    Please fix it. Thanks.
  • cartespostales_de
    cartespostales_de 100% (174024x)
    PRO premium

    69 Beiträge

    Deutschland

    Want to update the price for some items, but it fails with err_item_emptyTitle.

    Just updating the price, not the title or any other fields. it worked in past for several years, what' wrong now?

    Does not work with Soap API and not with REST API, both return same error.

    $postData = array(
    "item" => array(
    "fixed_price" => $preis,
    )
    );


    Please fix it. Thanks.
    • Erstellt am 12.04.2018 um 05:59
    • #849233
    should be:

    $postData = array(
    "item" => array(
    "fixed_price" => 4.00,
    )
    );
  • @thomas
    Administrator
    @thomas

    348 Beiträge

    Belgien

    Hello,

    Nothing has changed recently to update an existing item.

    Did you use the PUT method with the right route syntax (/item/:ID?token=:TOKEN) ?

    You can find the doc to update an item here : Link (https)

    Keep us informed if the error persists.

    Kind regards
  • cartespostales_de
    cartespostales_de 100% (174024x)
    PRO premium

    69 Beiträge

    Deutschland

    Hello,

    Nothing has changed recently to update an existing item.

    Did you use the PUT method with the right route syntax (/item/:ID?token=:TOKEN) ?

    You can find the doc to update an item here : Link (https)

    Keep us informed if the error persists.

    Kind regards
    • Erstellt am 12.04.2018 um 10:16
    • #849329
    Yes, of course I use the right syntax. If not, I would get another failure message than 'err_item_emptyTitle', Right? I would get 'This request is not authorized ! Authenticate first' or similar error messages,depending on missing item ID or wrong item ID, missing token, wrong token, ... etc.

    Really, I do not understand your reply.

    Link (http) =...
    filled with
    http_build_query(array(
    "item" => array(
    "fixed_price" => 4.00,
    )
    ))
    as like as your docu says returns error: 'err_item_emptyTitle'.

    But I do not want to update the title, just the price.

    You are the Administrator. Just take a look into my account, use my token and update the item 345952891 for me, please.

    This is my code:
    $postData = array("item" => array("fixed_price" => '4.00'));
    $curlurl = " Link (http) ;
    $ch = curl_init();
    curl_setopt ($ch, CURLOPT_URL, $curlurl);
    curl_setopt ($ch, CURLOPT_POSTFIELDS, http_build_query($postData) );
    curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, "PUT");
    curl_setopt ($ch, CURLOPT_FOLLOWLOCATION, true);
    curl_setopt ($ch, CURLOPT_RETURNTRANSFER, true);
    $xml_response = curl_exec($ch);

    Same code as like as in your docu. Please try and please let me know if you get error message or not.

    Thanks.
  • @thomas
    Administrator
    @thomas

    348 Beiträge

    Belgien

    Yes, of course I use the right syntax. If not, I would get another failure message than 'err_item_emptyTitle', Right? I would get 'This request is not authorized ! Authenticate first' or similar error messages,depending on missing item ID or wrong item ID, missing token, wrong token, ... etc.

    Really, I do not understand your reply.

    Link (http) =...
    filled with
    http_build_query(array(
    "item" => array(
    "fixed_price" => 4.00,
    )
    ))
    as like as your docu says returns error: 'err_item_emptyTitle'.

    But I do not want to update the title, just the price.

    You are the Administrator. Just take a look into my account, use my token and update the item 345952891 for me, please.

    This is my code:
    $postData = array("item" => array("fixed_price" => '4.00'));
    $curlurl = " Link (http) ;
    $ch = curl_init();
    curl_setopt ($ch, CURLOPT_URL, $curlurl);
    curl_setopt ($ch, CURLOPT_POSTFIELDS, http_build_query($postData) );
    curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, "PUT");
    curl_setopt ($ch, CURLOPT_FOLLOWLOCATION, true);
    curl_setopt ($ch, CURLOPT_RETURNTRANSFER, true);
    $xml_response = curl_exec($ch);

    Same code as like as in your docu. Please try and please let me know if you get error message or not.

    Thanks.
    • Erstellt am 13.04.2018 um 05:07
    • #849647
    Hello,

    There was indeed an error. We corrected it. The fix will be there in the next deployment.
    I already updated your item.

    Thanks for your report.
  • @thomas
    Administrator
    @thomas

    348 Beiträge

    Belgien

    Hello,

    The deployment is done : you can now update your items with the API.

    We're sorry for the inconvenience.

    Regards,
  • cartespostales_de
    cartespostales_de 100% (174024x)
    PRO premium

    69 Beiträge

    Deutschland

    :applause: Merci beaucoup ! :cool2:

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