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Bottleneck

  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 messaggi

    Regno Unito

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 messaggi

    Regno Unito

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
    • Creato 1 apr 2016 a 02:57
    • #581657
    And amusingly the monthly Delcampe invoice also hasn't arrived. :applause:

    Alan Catherall
    [Hoatzinstamps]
  • Account eliminato
    Account eliminato

    0 messaggi

    Regno Unito

    And amusingly the monthly Delcampe invoice also hasn't arrived. :applause:

    Alan Catherall
    [Hoatzinstamps]
    • Creato 1 apr 2016 a 02:59
    • #581658
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • wycombe1
    wycombe1 100% (88976x)
    premium

    1950 messaggi

    Regno Unito

    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
    • Creato 1 apr 2016 a 03:48
    • #581669
    The invoice may not have arrived but the money has gone from my account as I pre-load it before invoice date.
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 messaggi

    Regno Unito

    The invoice may not have arrived but the money has gone from my account as I pre-load it before invoice date.
    • Creato 1 apr 2016 a 04:40
    • #581685
    I have now received their invoice but sale notifications for items closed have still not arrived! No surprises there then.

    Alan Catherall
    [Hoatzinstamps]
  • @dimitri
    Amministratore
    @dimitri

    829 messaggi

    Belgio

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
    • Creato 1 apr 2016 a 02:57
    • #581657
    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 messaggi

    Regno Unito

    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
    • Creato 1 apr 2016 a 06:44
    • #581716
    Thank you for the update.

    I would suggest that the delay is longer than two hours.

    And I still haven't received the monthly Delcampe fees invoice yet so maybe that could be a measure of the delay as you would know when these were sent.

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 messaggi

    Regno Unito

    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
    • Creato 1 apr 2016 a 06:44
    • #581716
    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
  • Account eliminato
    Account eliminato

    0 messaggi

    Malta

    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
    • Creato 2 apr 2016 a 09:14
    • #581933
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).
  • Account eliminato
    Amministratore
    Account eliminato

    0 messaggi

    Belgio

    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
    • Creato 2 apr 2016 a 09:14
    • #581933
    Le informazioni non sono più disponibili perché l'account di questo utente è stato eliminato (Regolamento RGPD).