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Bottleneck

  • hoatzinstamps
    hoatzinstamps 100% (131079x)
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    Verenigd Koninkrijk

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 berichten

    Verenigd Koninkrijk

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 1 apr 2016 op 02:57
    • #581657
    And amusingly the monthly Delcampe invoice also hasn't arrived. :applause:

    Alan Catherall
    [Hoatzinstamps]
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Verenigd Koninkrijk

    And amusingly the monthly Delcampe invoice also hasn't arrived. :applause:

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 1 apr 2016 op 02:59
    • #581658
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • wycombe1
    wycombe1 100% (88976x)
    premium

    1950 berichten

    Verenigd Koninkrijk

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 1 apr 2016 op 03:48
    • #581669
    The invoice may not have arrived but the money has gone from my account as I pre-load it before invoice date.
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 berichten

    Verenigd Koninkrijk

    The invoice may not have arrived but the money has gone from my account as I pre-load it before invoice date.
    • Aangemaakt 1 apr 2016 op 04:40
    • #581685
    I have now received their invoice but sale notifications for items closed have still not arrived! No surprises there then.

    Alan Catherall
    [Hoatzinstamps]
  • @dimitri
    Beheerder
    @dimitri

    829 berichten

    België

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 1 apr 2016 op 02:57
    • #581657
    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 berichten

    Verenigd Koninkrijk

    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
    • Aangemaakt 1 apr 2016 op 06:44
    • #581716
    Thank you for the update.

    I would suggest that the delay is longer than two hours.

    And I still haven't received the monthly Delcampe fees invoice yet so maybe that could be a measure of the delay as you would know when these were sent.

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 berichten

    Verenigd Koninkrijk

    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
    • Aangemaakt 1 apr 2016 op 06:44
    • #581716
    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Malta

    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 2 apr 2016 op 09:14
    • #581933
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • Rekening verwijderd
    Beheerder
    Rekening verwijderd

    0 berichten

    België

    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 2 apr 2016 op 09:14
    • #581933
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)