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Delcampe PAYPAL API process US$ instead of Euro

  • klaus_schneider
    klaus_schneider 100% (84918x)
    PRO advanced

    289 messaggi

    Germania

    paypal billing for the new abos...never ending Story part III ... and the PAYPAL statements in the seller's account are still wrong!
    board
  • @fred
    Amministratore
    @fred
    free

    127 messaggi

    Belgio

    paypal billing for the new abos...never ending Story part III ... and the PAYPAL statements in the seller's account are still wrong!
    Hi klaus_schneider,

    We checked the paypal transactions for your memberships on our end and we see that it's in euro.

    Do you have more details on these transactions by any chance ?

    Fred
    board
  • klaus_schneider
    klaus_schneider 100% (84918x)
    PRO advanced

    289 messaggi

    Germania

    Hi klaus_schneider,

    We checked the paypal transactions for your memberships on our end and we see that it's in euro.

    Do you have more details on these transactions by any chance ?

    Fred
    Hello, these three transactions were created by taking out the new Delcampe subscriptions for the shop, API usage and Club Gold. Completed as normal using the functions on the Delcampe website. Delcampe probably doesn't send the currency via the API when taking out the subscription and $ is therefore used as the default.
    Another problem... there are now 3 bookings, 3 invoices and 3 transactions, for each subscription individually. Why isn't this summarized in one invoice? Now all costs/expenses are incurred three times, for the seller and also for Delcampe! Kind regards
  • @fred
    Amministratore
    @fred
    free

    127 messaggi

    Belgio

    Hello, these three transactions were created by taking out the new Delcampe subscriptions for the shop, API usage and Club Gold. Completed as normal using the functions on the Delcampe website. Delcampe probably doesn't send the currency via the API when taking out the subscription and $ is therefore used as the default.
    Another problem... there are now 3 bookings, 3 invoices and 3 transactions, for each subscription individually. Why isn't this summarized in one invoice? Now all costs/expenses are incurred three times, for the seller and also for Delcampe! Kind regards
    Hi klaus_schneider,

    The 3 transactions are not summarized in one invoice because each service is independent and can be changed individually.

    The transaction fees are on Delcampe side, you'll not be charged more because there are 3 distinct transactions.

    We're still investigating as to why you see you transactions in US dollars.

    Fred
  • klaus_schneider
    klaus_schneider 100% (84918x)
    PRO advanced

    289 messaggi

    Germania

    Hello, I have to disagree with the statement that there are no additional costs. Of course, Delcampe pays three times the basic fee for each subscription. The seller has three invoices, so three times the booking costs in accounting and three times the booking costs at the bank or where the amount is then debited from PAYPAL, three times more filing required. Three transactions instead of one... It all adds up. I can't see any problem with a summary... the account holder at Delcampe puts together his portfolio, which results in a total and then a subscription. With this process, each position can also be individually adjusted. You only get one invoice a month from all other marketplaces. I don't understand why Delcampe keeps developing such complicated and complex organizational forms... see also the lack of an option to automatically summarize shipping costs from different templates. There is a very simple way to do this, namely an option selection to use the most expensive shipping method in such a case. Best regards
  • klaus_schneider
    klaus_schneider 100% (84918x)
    PRO advanced

    289 messaggi

    Germania

    Hello, any news about this problem ?

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