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What's wrong with the Delcampe notifications??????

  • pipeline
    pipeline 100% (43012x)
    advanced

    448 messages

    Danemark

    The last couple of weeks I don't receive all the Delcampe notifications.
    Notifications of some of my sold items are delayed in hours
    Notifications for some of my new listed auctions are often delayed for hours or 1 day, and for some of my new listed auctions I never receive a notification.
    This morning I have sold 3 items to 1 buyer, but still only got notifications for 2 of the items.
    Other of you having this problem???
  • pipeline
    pipeline 100% (43012x)
    advanced

    448 messages

    Danemark

    Exactly the same happens this morning.
    Sold 3 items for more than an hour ago, but only got notification for the 2 of them.
    I have also listed more items this morning, but I still need notifications for some of them.
  • Cornovia-Postcards
    Cornovia-Postcards 100% (1995x)
    free

    62 messages

    Royaume-Uni

    Have had no emails or notifications from Delcampe at all today, despite sales. Not sure if anyone else is having the same problem. Have had to email customers independently to let them know that invoices have been sent as I have to presume that they aren't getting any notifications either.
  • mainlypostcards
    Compte fermé
    free

    3540 messages

    Royaume-Uni

    Have had no emails or notifications from Delcampe at all today, despite sales. Not sure if anyone else is having the same problem. Have had to email customers independently to let them know that invoices have been sent as I have to presume that they aren't getting any notifications either.
    • Posté le 2 avr. 2019 à 09:35
    • #983216
    I've had no sales notifications, but "buyer asks for invoice" is coming through. I have also been receiving the copy of my payment requests.
  • Cornovia-Postcards
    Cornovia-Postcards 100% (1995x)
    free

    62 messages

    Royaume-Uni

    I've had no sales notifications, but "buyer asks for invoice" is coming through. I have also been receiving the copy of my payment requests.
    • Posté le 2 avr. 2019 à 10:39
    • #983246
    No incoming sales notifications or invoice requests, no outgoing payment requests, though I do have the outgoing sales notifications and I did just receive a payment notification. Obviously there are no problems with emails originating from PayPal. I'm having to send emails to let buyers know that I've sent the invoices though. It seems as though different parts are working for different accounts so it's difficult to know who's receiving what at the moment.
  • pipeline
    pipeline 100% (43012x)
    advanced

    448 messages

    Danemark

    No incoming sales notifications or invoice requests, no outgoing payment requests, though I do have the outgoing sales notifications and I did just receive a payment notification. Obviously there are no problems with emails originating from PayPal. I'm having to send emails to let buyers know that I've sent the invoices though. It seems as though different parts are working for different accounts so it's difficult to know who's receiving what at the moment.
    • Posté le 2 avr. 2019 à 10:47
    • #983252
    Today I haven't got the notifications for my sold items and no invoice requests, but I've got the notifications for my invoices sent.
    I've listed some new auctions, and here I got the notifications.
    I've also closed some old auctions, and here I also got the notifications.
  • Cornovia-Postcards
    Cornovia-Postcards 100% (1995x)
    free

    62 messages

    Royaume-Uni

    It does seem different for each account. Very odd!
  • moonstone
    moonstone 100% (55051x)
    advanced

    1025 messages

    Royaume-Uni

    I’m not getting any sales notifications but am getting invoice requests. Weird, something is well messed up.
  • klaus_schneider
    klaus_schneider 100% (85848x)
    PRO advanced

    289 messages

    Allemagne

    Have had no emails or notifications from Delcampe at all today, despite sales. Not sure if anyone else is having the same problem. Have had to email customers independently to let them know that invoices have been sent as I have to presume that they aren't getting any notifications either.
    • Posté le 2 avr. 2019 à 09:35
    • #983216
    Hello,
    same problem, no emails and no notifications after 1.4.2019 appr. 00:00h
    bw
  • klaus_schneider
    klaus_schneider 100% (85848x)
    PRO advanced

    289 messages

    Allemagne

    Today I haven't got the notifications for my sold items and no invoice requests, but I've got the notifications for my invoices sent.
    I've listed some new auctions, and here I got the notifications.
    I've also closed some old auctions, and here I also got the notifications.
    • Posté le 2 avr. 2019 à 11:04
    • #983264
    Hello,
    same problem, no emails and no notifications after 1.4.2019 appr. 00:00h
    bw
  • mjocovers
    mjocovers 100% (30497x)
    standard

    474 messages

    Royaume-Uni

    I'm not getting sales notifications at all. But I am getting invoice requests, and invoice sent
  • akacfa
    akacfa 100% (51479x)
    PRO ultimate

    60 messages

    Pays-Bas

    Same problem, no sale notifications since the 1st of April. Very annoying. Checked the e-mail settings and the e-mail notification box simply disappeared!!! WHY?
  • pipeline
    pipeline 100% (43012x)
    advanced

    448 messages

    Danemark

    I'm not getting sales notifications at all. But I am getting invoice requests, and invoice sent
    • Posté le 3 avr. 2019 à 05:57
    • #983642
    I still have the same problems
    No sales notifications Yesterday and today.
    Buyers pay me, and I ship the items.
  • hoatzinstamps
    hoatzinstamps 100% (130087x)
    PRO advanced

    1115 messages

    Royaume-Uni

    I've had no sales notifications, but "buyer asks for invoice" is coming through. I have also been receiving the copy of my payment requests.
    • Posté le 2 avr. 2019 à 10:39
    • #983246
    I think this has been fixed now but not retrospectively.

    Alan Catherall
    [Hoatzinstamps]
  • pipeline
    pipeline 100% (43012x)
    advanced

    448 messages

    Danemark

    I think this has been fixed now but not retrospectively.

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 3 avr. 2019 à 11:52
    • #983837
    I've just sold 4 items, and yes I have also received the sales notifications, but I still need the notifications for yesterday sales and the sales earlier today.
    We must now hope that this problem has been fixed.
  • hoatzinstamps
    hoatzinstamps 100% (130087x)
    PRO advanced

    1115 messages

    Royaume-Uni

    I've just sold 4 items, and yes I have also received the sales notifications, but I still need the notifications for yesterday sales and the sales earlier today.
    We must now hope that this problem has been fixed.
    • Posté le 3 avr. 2019 à 12:24
    • #983867
    The problem is fixed but not retrospectively … so you won't get earlier notifications.

    Alan Catherall
    [Hoatzinstamps]

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