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What's wrong with the Delcampe notifications??????

  • pipeline
    pipeline 100% (43012x)
    advanced

    448 Beiträge

    Dänemark

    The last couple of weeks I don't receive all the Delcampe notifications.
    Notifications of some of my sold items are delayed in hours
    Notifications for some of my new listed auctions are often delayed for hours or 1 day, and for some of my new listed auctions I never receive a notification.
    This morning I have sold 3 items to 1 buyer, but still only got notifications for 2 of the items.
    Other of you having this problem???
  • pipeline
    pipeline 100% (43012x)
    advanced

    448 Beiträge

    Dänemark

    Exactly the same happens this morning.
    Sold 3 items for more than an hour ago, but only got notification for the 2 of them.
    I have also listed more items this morning, but I still need notifications for some of them.
  • Cornovia-Postcards
    Cornovia-Postcards 100% (1995x)
    free

    62 Beiträge

    Vereinigtes Königreich

    Have had no emails or notifications from Delcampe at all today, despite sales. Not sure if anyone else is having the same problem. Have had to email customers independently to let them know that invoices have been sent as I have to presume that they aren't getting any notifications either.
  • mainlypostcards
    Account geschlossen
    free

    3540 Beiträge

    Vereinigtes Königreich

    Have had no emails or notifications from Delcampe at all today, despite sales. Not sure if anyone else is having the same problem. Have had to email customers independently to let them know that invoices have been sent as I have to presume that they aren't getting any notifications either.
    • Erstellt am 02.04.2019 um 09:35
    • #983216
    I've had no sales notifications, but "buyer asks for invoice" is coming through. I have also been receiving the copy of my payment requests.
  • Cornovia-Postcards
    Cornovia-Postcards 100% (1995x)
    free

    62 Beiträge

    Vereinigtes Königreich

    I've had no sales notifications, but "buyer asks for invoice" is coming through. I have also been receiving the copy of my payment requests.
    • Erstellt am 02.04.2019 um 10:39
    • #983246
    No incoming sales notifications or invoice requests, no outgoing payment requests, though I do have the outgoing sales notifications and I did just receive a payment notification. Obviously there are no problems with emails originating from PayPal. I'm having to send emails to let buyers know that I've sent the invoices though. It seems as though different parts are working for different accounts so it's difficult to know who's receiving what at the moment.
  • pipeline
    pipeline 100% (43012x)
    advanced

    448 Beiträge

    Dänemark

    No incoming sales notifications or invoice requests, no outgoing payment requests, though I do have the outgoing sales notifications and I did just receive a payment notification. Obviously there are no problems with emails originating from PayPal. I'm having to send emails to let buyers know that I've sent the invoices though. It seems as though different parts are working for different accounts so it's difficult to know who's receiving what at the moment.
    • Erstellt am 02.04.2019 um 10:47
    • #983252
    Today I haven't got the notifications for my sold items and no invoice requests, but I've got the notifications for my invoices sent.
    I've listed some new auctions, and here I got the notifications.
    I've also closed some old auctions, and here I also got the notifications.
  • Cornovia-Postcards
    Cornovia-Postcards 100% (1995x)
    free

    62 Beiträge

    Vereinigtes Königreich

    It does seem different for each account. Very odd!
  • moonstone
    moonstone 100% (55051x)
    advanced

    1025 Beiträge

    Vereinigtes Königreich

    I’m not getting any sales notifications but am getting invoice requests. Weird, something is well messed up.
  • klaus_schneider
    klaus_schneider 100% (85848x)
    PRO advanced

    289 Beiträge

    Deutschland

    Have had no emails or notifications from Delcampe at all today, despite sales. Not sure if anyone else is having the same problem. Have had to email customers independently to let them know that invoices have been sent as I have to presume that they aren't getting any notifications either.
    • Erstellt am 02.04.2019 um 09:35
    • #983216
    Hello,
    same problem, no emails and no notifications after 1.4.2019 appr. 00:00h
    bw
  • klaus_schneider
    klaus_schneider 100% (85848x)
    PRO advanced

    289 Beiträge

    Deutschland

    Today I haven't got the notifications for my sold items and no invoice requests, but I've got the notifications for my invoices sent.
    I've listed some new auctions, and here I got the notifications.
    I've also closed some old auctions, and here I also got the notifications.
    • Erstellt am 02.04.2019 um 11:04
    • #983264
    Hello,
    same problem, no emails and no notifications after 1.4.2019 appr. 00:00h
    bw
  • mjocovers
    mjocovers 100% (30497x)
    standard

    474 Beiträge

    Vereinigtes Königreich

    I'm not getting sales notifications at all. But I am getting invoice requests, and invoice sent
  • akacfa
    akacfa 100% (51479x)
    PRO ultimate

    60 Beiträge

    Niederlande

    Same problem, no sale notifications since the 1st of April. Very annoying. Checked the e-mail settings and the e-mail notification box simply disappeared!!! WHY?
  • pipeline
    pipeline 100% (43012x)
    advanced

    448 Beiträge

    Dänemark

    I'm not getting sales notifications at all. But I am getting invoice requests, and invoice sent
    • Erstellt am 03.04.2019 um 05:57
    • #983642
    I still have the same problems
    No sales notifications Yesterday and today.
    Buyers pay me, and I ship the items.
  • hoatzinstamps
    hoatzinstamps 100% (130087x)
    PRO advanced

    1115 Beiträge

    Vereinigtes Königreich

    I've had no sales notifications, but "buyer asks for invoice" is coming through. I have also been receiving the copy of my payment requests.
    • Erstellt am 02.04.2019 um 10:39
    • #983246
    I think this has been fixed now but not retrospectively.

    Alan Catherall
    [Hoatzinstamps]
  • pipeline
    pipeline 100% (43012x)
    advanced

    448 Beiträge

    Dänemark

    I think this has been fixed now but not retrospectively.

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 03.04.2019 um 11:52
    • #983837
    I've just sold 4 items, and yes I have also received the sales notifications, but I still need the notifications for yesterday sales and the sales earlier today.
    We must now hope that this problem has been fixed.
  • hoatzinstamps
    hoatzinstamps 100% (130087x)
    PRO advanced

    1115 Beiträge

    Vereinigtes Königreich

    I've just sold 4 items, and yes I have also received the sales notifications, but I still need the notifications for yesterday sales and the sales earlier today.
    We must now hope that this problem has been fixed.
    • Erstellt am 03.04.2019 um 12:24
    • #983867
    The problem is fixed but not retrospectively … so you won't get earlier notifications.

    Alan Catherall
    [Hoatzinstamps]

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