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Invoicing problems again

  • gemmament
    Compte fermé
    PRO free

    312 messages

    Royaume-Uni

    this morning a customers bought four items. I sent him an invoice for the four items and printed a delivery note with the four items shown. he received the invoice which only showed 2 items . I have tried to send another revised invoice but the 2 missing items are not shown. the 2 missing items are not shown in the section 'to be invoiced' they have disappeared. I am going to try and get round this by sending a pay pal invoice.yet another glitch in this unstable programme .
  • moonstone
    moonstone 100% (55100x)
    advanced

    1025 messages

    Royaume-Uni

    I have had the same problem and reported it directly to Miranda. Two items bought, 1 disappeared as if by magic.
    In the interim the buyer paid for the 1 item and now, presuming Delcampe do find the sale somewhere, and the buyer could be bothered paying, I'll lose a second Paypal fee. :thumbdown: :thumbdown:

    To be fair, Miranda has emailed the buyer to explain what has happened as far as she can, but it's a complete nonsense at present.
  • moonstone
    moonstone 100% (55100x)
    advanced

    1025 messages

    Royaume-Uni

    The missing item has just as magically reappeared in my sales as it had disappeared earlier!
  • gemmament
    Compte fermé
    PRO free

    312 messages

    Royaume-Uni

    The missing item has just as magically reappeared in my sales as it had disappeared earlier!
    • Posté le 10 oct. 2017 à 12:51
    • #754673
    Yes, me too. the problem has resolved itself. missings items have reappeared and invoice sent correctly.

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