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  • Compte supprimé
    Compte supprimé

    0 message

    Portugal

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • wycombe1
    wycombe1 100% (87839x)
    premium

    1935 messages

    Royaume-Uni

    I have just had an irate customer complaining to me that I only accepted three of his multiple offers.

    When I checked I had only three to respond to - so what has happened to the rest?

    If you accept offers make sure you are getting all the requests from your customers.!!
  • merlion
    merlion 100% (46099x)
    PRO premium

    164 messages

    Hongrie

    Same happened here,received a lower offer at 4.03 AM and it was accepted, the item was sold correctly. At 4.32 AM recevied a grouped offer ,which was accepted,but only one of 5 items has been closed the other 4 items appears as normal sale without lower offer,but price was modified.
    Another lower bid received at 9.18 AM ,accepted but it has appeared unsold and still avaiable with lower reduced price.

    Hope the bug will be solved quickly,as always. :)
  • Compte supprimé
    Compte supprimé

    0 message

    Portugal

    I have just had an irate customer complaining to me that I only accepted three of his multiple offers.

    When I checked I had only three to respond to - so what has happened to the rest?

    If you accept offers make sure you are getting all the requests from your customers.!!
    • Posté le 7 juin 2017 à 04:38
    • #708812
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • mjocovers
    mjocovers 100% (30498x)
    standard

    474 messages

    Royaume-Uni

    I just accepted a group offer on 27 items.

    But only 12 appeared as sold.

    The rest I found still on sale , at the reduced price!

    I had to manually close the other 15 items!

    I have had to email my customer to confirm that I have accepted the offer on all 27 items.
  • wycombe1
    wycombe1 100% (87839x)
    premium

    1935 messages

    Royaume-Uni

    I am told by Support the problem is solved.

    On checking everything is OK again with me and all the offered apon listings are where they should be and I have managed to send proper invoices to the customers affected.
  • mjocovers
    mjocovers 100% (30498x)
    standard

    474 messages

    Royaume-Uni

    I am told by Support the problem is solved.

    On checking everything is OK again with me and all the offered apon listings are where they should be and I have managed to send proper invoices to the customers affected.
    • Posté le 7 juin 2017 à 10:35
    • #709132
    Are the invoices OK now? Earlier today invoices were missing postage.

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