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Email delivery not working

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    États-Unis

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • moonstone
    moonstone 100% (55413x)
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    1028 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 27 avr. 2016 à 07:34
    • #585683
    Yes, I had the same thing and found the answer was that one of the e-mail parameter check boxes had been changed from yes ( receive emails) to no.

    I didn't do this and nobody else could have from this end so I assume that it has been a Delcampe glitch which has caused it.

    Go to your account - general settings - email parameters, and check that all the boxes you want to be at 'yes' are so.
  • hoatzinstamps
    hoatzinstamps 100% (130938x)
    PRO advanced

    1121 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 27 avr. 2016 à 07:34
    • #585683
    Looks like this is a common problem as suddenly I'm not receiving copies either. I think the solution is as described by Moonstone as my email parameter settings have been changed too! What next I wonder.

    Alan Catherall
    [Hoatzinstamps]
  • mjocovers
    mjocovers 100% (30512x)
    free

    474 messages

    Royaume-Uni

    Looks like this is a common problem as suddenly I'm not receiving copies either. I think the solution is as described by Moonstone as my email parameter settings have been changed too! What next I wonder.

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 27 avr. 2016 à 16:47
    • #585849
    Yes I wonder how many potential customers aren't getting emails either?
  • hoatzinstamps
    hoatzinstamps 100% (130938x)
    PRO advanced

    1121 messages

    Royaume-Uni

    Yes I wonder how many potential customers aren't getting emails either?
    • Posté le 27 avr. 2016 à 17:01
    • #585851
    Your guess is as good as mine but probably all the UK ones now. Looks as if this glitch was caused at the point the UK switched or aligned with the new system. Thankfully this post alerted me to the cause. I wouldn't have naturally looked there.

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (130938x)
    PRO advanced

    1121 messages

    Royaume-Uni

    Yes, I had the same thing and found the answer was that one of the e-mail parameter check boxes had been changed from yes ( receive emails) to no.

    I didn't do this and nobody else could have from this end so I assume that it has been a Delcampe glitch which has caused it.

    Go to your account - general settings - email parameters, and check that all the boxes you want to be at 'yes' are so.
    • Posté le 27 avr. 2016 à 08:22
    • #585696
    Some of the other parameters were changed too, including my site image removed!

    Alan Catherall
    [Hoatzinstamps]
  • moonstone
    moonstone 100% (55413x)
    advanced

    1028 messages

    Royaume-Uni

    Some of the other parameters were changed too, including my site image removed!

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 29 avr. 2016 à 13:42
    • #586375
    So was mine, I put in another and it has gone too!!! :dunno:- I'm inclined to remain anonymous for the moment, I think.
  • mjocovers
    mjocovers 100% (30512x)
    free

    474 messages

    Royaume-Uni

    So was mine, I put in another and it has gone too!!! :dunno:- I'm inclined to remain anonymous for the moment, I think.
    • Posté le 29 avr. 2016 à 13:45
    • #586377
    If you upload the image on the old Delcampe it stays. If you try to upload or change it on the new Delcampe it disappears completely. :crazy:
  • hoatzinstamps
    hoatzinstamps 100% (130938x)
    PRO advanced

    1121 messages

    Royaume-Uni

    So was mine, I put in another and it has gone too!!! :dunno:- I'm inclined to remain anonymous for the moment, I think.
    • Posté le 29 avr. 2016 à 13:45
    • #586377
    Ha Ha ... we'll see how long mine remains.
    They also re-established putting my email address up on my Store which I don't like ... so I had to change that too!

    Alan Catherall
    [Hoatzinstamps]
  • moonstone
    moonstone 100% (55413x)
    advanced

    1028 messages

    Royaume-Uni

    If you upload the image on the old Delcampe it stays. If you try to upload or change it on the new Delcampe it disappears completely. :crazy:
    • Posté le 29 avr. 2016 à 14:04
    • #586380
    Sorry to disappoint you but it doesn't, it's the old site where mine has gone twice, haven't even tried on the new site yet!
  • hoatzinstamps
    hoatzinstamps 100% (130938x)
    PRO advanced

    1121 messages

    Royaume-Uni

    Sorry to disappoint you but it doesn't, it's the old site where mine has gone twice, haven't even tried on the new site yet!
    • Posté le 29 avr. 2016 à 14:24
    • #586386
    Mine too ... never touched it on the new site.

    I wouldn't dare change anything on the new site.

    Alan Catherall
    [Hoatzinstamps]