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Bottleneck

  • hoatzinstamps
    hoatzinstamps 100% (131078x)
    PRO advanced

    1126 messages

    Royaume-Uni

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131078x)
    PRO advanced

    1126 messages

    Royaume-Uni

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 1 avr. 2016 à 02:57
    • #581657
    And amusingly the monthly Delcampe invoice also hasn't arrived. :applause:

    Alan Catherall
    [Hoatzinstamps]
  • Compte supprimé
    Compte supprimé

    0 message

    Royaume-Uni

    And amusingly the monthly Delcampe invoice also hasn't arrived. :applause:

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 1 avr. 2016 à 02:59
    • #581658
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • wycombe1
    wycombe1 100% (88976x)
    premium

    1950 messages

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 1 avr. 2016 à 03:48
    • #581669
    The invoice may not have arrived but the money has gone from my account as I pre-load it before invoice date.
  • hoatzinstamps
    hoatzinstamps 100% (131078x)
    PRO advanced

    1126 messages

    Royaume-Uni

    The invoice may not have arrived but the money has gone from my account as I pre-load it before invoice date.
    • Posté le 1 avr. 2016 à 04:40
    • #581685
    I have now received their invoice but sale notifications for items closed have still not arrived! No surprises there then.

    Alan Catherall
    [Hoatzinstamps]
  • @dimitri
    Administrateur
    @dimitri

    829 messages

    Belgique

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 1 avr. 2016 à 02:57
    • #581657
    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
  • hoatzinstamps
    hoatzinstamps 100% (131078x)
    PRO advanced

    1126 messages

    Royaume-Uni

    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
    • Posté le 1 avr. 2016 à 06:44
    • #581716
    Thank you for the update.

    I would suggest that the delay is longer than two hours.

    And I still haven't received the monthly Delcampe fees invoice yet so maybe that could be a measure of the delay as you would know when these were sent.

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131078x)
    PRO advanced

    1126 messages

    Royaume-Uni

    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
    • Posté le 1 avr. 2016 à 06:44
    • #581716
    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
  • Compte supprimé
    Compte supprimé

    0 message

    Malte

    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 2 avr. 2016 à 09:14
    • #581933
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • Compte supprimé
    Administrateur
    Compte supprimé

    0 message

    Belgique

    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
    • Posté le 2 avr. 2016 à 09:14
    • #581933
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)