Forum - Please fix the loading problem...

467 messages

Canada

It seems the loading time is a problem that doesn't get fixed.There is a lot of hype about the new speed of the site....I don't see it.Uploads take forever again.Delcampe should shut down the site and repair the issue rather than let us suffer through the agony of one minute plus uploads,with many not uploading at all.What is wrong with the new servers?

Posté le 20 sept. 2013 à 16:46 (#465077)
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maghu 100% (32463x)

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Inde

tris_nerima

It seems the loading time is a problem that doesn't get fixed.There is a lot of hype about the new speed of the site....I don't see it.Uploads take forever again.Delcampe should shut down the site and repair the issue rather than let us suffer through the agony of one minute plus uploads,with many not uploading at all.What is wrong with the new servers?

Posté le 20 sept. 2013 à 16:46
#465077

Posté le 21 sept. 2013 à 01:28 (#465092)
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winnipeg 100% (5975x)

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Canada

tris_nerima

It seems the loading time is a problem that doesn't get fixed.There is a lot of hype about the new speed of the site....I don't see it.Uploads take forever again.Delcampe should shut down the site and repair the issue rather than let us suffer through the agony of one minute plus uploads,with many not uploading at all.What is wrong with the new servers?

Posté le 20 sept. 2013 à 16:46
#465077

Same problem.it takes apr.a minute to upload one picture.
:help:

Posté le 22 sept. 2013 à 10:55 (#465292)
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Portugal

winnipeg

Same problem.it takes apr.a minute to upload one picture.

Posté le 22 sept. 2013 à 10:55
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Posté le 23 sept. 2013 à 04:23 (#465374)
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wycombe1 100% (88952x)

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Posté le 23 sept. 2013 à 04:23
#465374

I'm surprised there are not more complaining about the very slow upload times.

Are there complaints on the other language forums? (for the linguists amongst us!)

Posté le 23 sept. 2013 à 05:03 (#465385)
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Portugal

wycombe1

I'm surprised there are not more complaining about the very slow upload times.

Are there complaints on the other language forums? (for the linguists amongst us!)

Posté le 23 sept. 2013 à 05:03
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Posté le 23 sept. 2013 à 05:53 (#465397)
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emmbersplace 63% (13050x)

908 messages

Philippines

wycombe1

I'm surprised there are not more complaining about the very slow upload times.

Are there complaints on the other language forums? (for the linguists amongst us!)

Posté le 23 sept. 2013 à 05:03
#465385

I actually had a response from Benjamin on this in reply to a comment I made on the "photo uploads" thread. He suggested that it might be my browser(s) but it isn't.

I assume therefore that he is still investigating the possibility that the problem may be at Delcampe's end.........

Posté le 23 sept. 2013 à 22:33 (#465484)
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Belgique

emmbersplace

I actually had a response from Benjamin on this in reply to a comment I made on the "photo uploads" thread. He suggested that it might be my browser(s) but it isn't.

I assume therefore that he is still investigating the possibility that the problem may be at Delcampe's end.........

Posté le 23 sept. 2013 à 22:33
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Posté le 24 sept. 2013 à 02:58 (#465489)
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Posté le 24 sept. 2013 à 02:58
#465489

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Posté le 24 sept. 2013 à 12:50 (#465569)
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kittell 100% (2150x)

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Singapour

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Posté le 24 sept. 2013 à 02:58
#465489

I have been unable to upload for 2 days now.

Please, inform everyone when it has been fixed so that i dont have to waste time trying to upload. Thanks

Posté le 25 sept. 2013 à 05:00 (#465612)
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kittell 100% (2150x)

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Posté le 24 sept. 2013 à 02:58
#465489

Just tried with a pic of 75kb, waited 4 minutes, couldnt load.
Then tried a pic of 30kb, it was ok.
So, is it the size of the pic?

Posté le 25 sept. 2013 à 23:08 (#465706)
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Royaume-Uni

kittell

Just tried with a pic of 75kb, waited 4 minutes, couldnt load.
Then tried a pic of 30kb, it was ok.
So, is it the size of the pic?

Posté le 25 sept. 2013 à 23:08
#465706

Size of picture should not be a problem - certainly not that small.
Everything over 200kb gets compressed by Delcampe when you upload it. I've uploaded 2 or 3 mb files in the past with no problem.

It looks like the "good old story" again, which has been happening ever since I joined the site. The servers are not big enough to cope with the volume of traffic.

Posté le 26 sept. 2013 à 05:10 (#465749)
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kittell 100% (2150x)

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Singapour

mainlypostcards

Size of picture should not be a problem - certainly not that small.
Everything over 200kb gets compressed by Delcampe when you upload it. I've uploaded 2 or 3 mb files in the past with no problem.

It looks like the "good old story" again, which has been happening ever since I joined the site. The servers are not big enough to cope with the volume of traffic.

Posté le 26 sept. 2013 à 05:10
#465749

I see, that's so disappointing n maddening :mad:

I hope there's improvement.

Posté le 26 sept. 2013 à 10:29 (#465800)
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kittell

I see, that's so disappointing n maddening

I hope there's improvement.

Posté le 26 sept. 2013 à 10:29
#465800

It's a real shame.

I love Delcampe, but they seem to be too slow upgrading/enlarging server space, which every now and again leads to several weeks of misery until they upgrade.

Posté le 26 sept. 2013 à 11:27 (#465814)
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tris_nerima 98% (59258x)

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Canada

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Posté le 24 sept. 2013 à 02:58
#465489

Hi Benjamin...
It's been 4 days since you said the tech people would fix the problem.Today is the worst day ever for uploads.Everything uploaded stalls out for several minutes.It would be nice to know what is wrong.Are the servers not adequate?What will be done to correct the problem and when.Maybe you can let us know what time of day is best to upload if that is the problem...I only use the single item uploader as I don't have spreadsheet programs.Perhaps the bulk loaders overwhelm the system.
I am not a computer geek and have no idea of what is wrong.I do know that when the new fees were added,they were meant to finance new servers to eliminate problems.I would much rather do something more productive than sit and watch the moving blue bar.Please let us know what the problem is and when if possible it can be fixed.

Posté le 26 sept. 2013 à 12:08 (#465820)
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Royaume-Uni

tris_nerima

Hi Benjamin...
It's been 4 days since you said the tech people would fix the problem.Today is the worst day ever for uploads.Everything uploaded stalls out for several minutes.It would be nice to know what is wrong.Are the servers not adequate?What will be done to correct the problem and when.Maybe you can let us know what time of day is best to upload if that is the problem...I only use the single item uploader as I don't have spreadsheet programs.Perhaps the bulk loaders overwhelm the system.
I am not a computer geek and have no idea of what is wrong.I do know that when the new fees were added,they were meant to finance new servers to eliminate problems.I would much rather do something more productive than sit and watch the moving blue bar.Please let us know what the problem is and when if possible it can be fixed.

Posté le 26 sept. 2013 à 12:08
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Posté le 26 sept. 2013 à 16:58 (#465848)
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emmbersplace 63% (13050x)

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Philippines

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Posté le 26 sept. 2013 à 16:58
#465848

Regretfully, that is exactly the conclusion that I arrived at and will defer any further major listing of new material until the problem is fixed.,...fixed permanently not fixed temporarily like too many of the recent "fixes".

I am, however, very pleased that Delcampe tech staff are aware of the position but, as the problem has existed for months if not years now, maybe it is time to move from being aware of the problem to fixing it?

The only way I can get ant listings done in a reasonable time right now is to compress the pic my end to web-page compression ie 15-30kb. Quite ridiculous to have to even consider this in 2013....2003 yes. but in 2013?

And...I list evenings my time which will be 10 am to early afternoon in Europe. Hardly peak times I would guess.

All that being said, I would still dearly like to be able to continue listing & selling in a reasonable manner as Delcampe remains my site of choice despite the many alternatives now available.

So my plea is please STOP all minor improvements, upgrades etc etc until site stability and speed are restored even to something halfway decent. For the site to be as speedy as claimed in the recent newsletter would have many sellers jumping up and down with joy!

Posté le 27 sept. 2013 à 11:39 (#465962)
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Belgique

emmbersplace

Regretfully, that is exactly the conclusion that I arrived at and will defer any further major listing of new material until the problem is fixed.,...fixed permanently not fixed temporarily like too many of the recent "fixes".

I am, however, very pleased that Delcampe tech staff are aware of the position but, as the problem has existed for months if not years now, maybe it is time to move from being aware of the problem to fixing it?

The only way I can get ant listings done in a reasonable time right now is to compress the pic my end to web-page compression ie 15-30kb. Quite ridiculous to have to even consider this in 2013....2003 yes. but in 2013?

And...I list evenings my time which will be 10 am to early afternoon in Europe. Hardly peak times I would guess.

All that being said, I would still dearly like to be able to continue listing & selling in a reasonable manner as Delcampe remains my site of choice despite the many alternatives now available.

So my plea is please STOP all minor improvements, upgrades etc etc until site stability and speed are restored even to something halfway decent. For the site to be as speedy as claimed in the recent newsletter would have many sellers jumping up and down with joy!

Posté le 27 sept. 2013 à 11:39
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Posté le 7 oct. 2013 à 03:49 (#467262)
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postcarddepot 100% (2412x)

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États-Unis

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Posté le 7 oct. 2013 à 03:49
#467262

Not solved!

Uploading hung up for over 10 minutes just before 5 pm Central Standard Time (US).

That batch of cards went up on the Bay instead...

I'd like to list here, but the listings need to go up smoothly. Time is money.

Posté le 7 oct. 2013 à 18:08 (#467379)
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Royaume-Uni

postcarddepot

Not solved!

Uploading hung up for over 10 minutes just before 5 pm Central Standard Time (US).

That batch of cards went up on the Bay instead...

I'd like to list here, but the listings need to go up smoothly. Time is money.

Posté le 7 oct. 2013 à 18:08
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Posté le 7 oct. 2013 à 18:30 (#467380)
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tris_nerima 98% (59258x)

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Canada

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Posté le 7 oct. 2013 à 03:49
#467262

Hi Benjamin....still having very slow uploads.Especially after noon eastern daylight savings time.Your tech people have not fixed what is probably a fault of the servers.Too much uploading and the servers get backlogged.The problem seems better than before but still needs some work.
Good luck.