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Partial refunds

  • wycombe1
    wycombe1 100% (87045x)
    premium

    1914 messages

    Royaume-Uni

    I need to only partially refund a customer of mine as I was not able to supply his complete order.

    It seems one can only refund the complete invoice. I may be missing something glaringly obvious so if anyone knows how to partially refund a Delcampe Pay payment I would appreciate knowing how this can be done.
  • @miranda
    Administrateur
    @miranda

    525 messages

    Belgique

    I need to only partially refund a customer of mine as I was not able to supply his complete order.

    It seems one can only refund the complete invoice. I may be missing something glaringly obvious so if anyone knows how to partially refund a Delcampe Pay payment I would appreciate knowing how this can be done.
    • Posté le 29 nov. 2019 à 00:45
    • #1069378
    Hi Wycombe1,

    Partial refunds are not possible with Delcampe Pay.
    It's either a full refund or no refund at all I am afraid.

    Kind regards,
    Miranda
  • wycombe1
    wycombe1 100% (87045x)
    premium

    1914 messages

    Royaume-Uni

    Thank you for your reply Miranda.

    Do you know if this is likely to change so partial refunds can be made - like, for example, with Paypal?

    It is awkward owing money that cannot be refunded in a quick and straitforward way.
  • @miranda
    Administrateur
    @miranda

    525 messages

    Belgique

    Thank you for your reply Miranda.

    Do you know if this is likely to change so partial refunds can be made - like, for example, with Paypal?

    It is awkward owing money that cannot be refunded in a quick and straitforward way.
    • Posté le 2 déc. 2019 à 08:50
    • #1070953
    Hello!
    Sorry I miss your question.

    It will at some point but not for the moment I am afraid!

    Have a very good day!
  • wycombe1
    wycombe1 100% (87045x)
    premium

    1914 messages

    Royaume-Uni

    Thanks Miranda.

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