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Payments NOT being Updated

  • hoatzinstamps
    hoatzinstamps 100% (130934x)
    PRO advanced

    1121 mensajes

    Reino Unido

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
  • pipeline
    pipeline 100% (43505x)
    advanced

    451 mensajes

    Dinamarca

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Creado 6 abr 2016 a 16:42
    • #582680
    exactly the same problem here
  • mainlypostcards
    Cuenta cerrada
    free

    3540 mensajes

    Reino Unido

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Creado 6 abr 2016 a 16:42
    • #582680
    Ditto.

    Received 2 payments late yesterday evening; no email notification and they don't show in my "waiting to ship" list.
  • Cuenta eliminada
    Administrador
    Cuenta eliminada

    0 mensajes

    Bélgica

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Creado 6 abr 2016 a 16:42
    • #582680
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • emmbersplace
    emmbersplace 73% (13050x)
    standard

    908 mensajes

    Filipinas

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Creado 6 abr 2016 a 16:42
    • #582680
    MMM....another Delcampe "improvement" is in progress.

    Whilst I wish D all success, I do so hope it is not as much of a fiasco as last time. Have to say that D seem to be in the habit of launching something new without thoroughly testing it first.

    Would have thought that D would have learned from last time....but, hey nonny no! :fight2:
  • bjornmu
    bjornmu 100% (733x)
    free

    140 mensajes

    Noruega

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Creado 6 abr 2016 a 16:42
    • #582680
    Is this problem still here? I paid an invoice for an item with PayPal on the 21st and just noticed it still shows as unpaid. I did get the confirmation email from PayPal and it shows on my account but I did not get the usual confirmation from DC. :dunno:
  • hoatzinstamps
    hoatzinstamps 100% (130934x)
    PRO advanced

    1121 mensajes

    Reino Unido

    Is this problem still here? I paid an invoice for an item with PayPal on the 21st and just noticed it still shows as unpaid. I did get the confirmation email from PayPal and it shows on my account but I did not get the usual confirmation from DC. :dunno:
    • Creado 24 abr 2016 a 13:22
    • #584944
    The system appears to be ok from a seller's point of view.

    Did you use Delcampe to settle the invoice via PAYPAL?

    Alan Catherall
    [Hoatzinstamps]
  • bjornmu
    bjornmu 100% (733x)
    free

    140 mensajes

    Noruega

    The system appears to be ok from a seller's point of view.

    Did you use Delcampe to settle the invoice via PAYPAL?

    Alan Catherall
    [Hoatzinstamps]
    • Creado 24 abr 2016 a 13:52
    • #584947
    Yes I paid via Delcampe. The seller confirms he has received my payment and will ship the item.
  • hoatzinstamps
    hoatzinstamps 100% (130934x)
    PRO advanced

    1121 mensajes

    Reino Unido

    Yes I paid via Delcampe. The seller confirms he has received my payment and will ship the item.
    • Creado 24 abr 2016 a 13:54
    • #584948
    Maybe you should report to Delcampe as it may be another variation of the problem that has been recently fixed ... otherwise just mark the item as paid.

    Alan Catherall
    [Hoatzinstamps]