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Payments NOT being Updated

  • hoatzinstamps
    hoatzinstamps 100% (130934x)
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    Verenigd Koninkrijk

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
  • pipeline
    pipeline 100% (43512x)
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    451 berichten

    Denemarken

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 6 apr 2016 op 16:42
    • #582680
    exactly the same problem here
  • mainlypostcards
    Rekening afgesloten
    free

    3540 berichten

    Verenigd Koninkrijk

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 6 apr 2016 op 16:42
    • #582680
    Ditto.

    Received 2 payments late yesterday evening; no email notification and they don't show in my "waiting to ship" list.
  • Rekening verwijderd
    Beheerder
    Rekening verwijderd

    0 berichten

    België

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 6 apr 2016 op 16:42
    • #582680
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • emmbersplace
    emmbersplace 73% (13050x)
    standard

    908 berichten

    Filipijnen

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 6 apr 2016 op 16:42
    • #582680
    MMM....another Delcampe "improvement" is in progress.

    Whilst I wish D all success, I do so hope it is not as much of a fiasco as last time. Have to say that D seem to be in the habit of launching something new without thoroughly testing it first.

    Would have thought that D would have learned from last time....but, hey nonny no! :fight2:
  • bjornmu
    bjornmu 100% (733x)
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    140 berichten

    Noorwegen

    Received two payments via PAYPAL this evening. PAYPAL notifications received but nothing from Delcampe. More importantly the payments are not showing as received in the Delcampe invoice management system which means that the invoices still show as 'invoiced waiting for payment' and therefore do appear as 'Waiting to be shipped'. Another glitch caused by moving to the new system I wonder?

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 6 apr 2016 op 16:42
    • #582680
    Is this problem still here? I paid an invoice for an item with PayPal on the 21st and just noticed it still shows as unpaid. I did get the confirmation email from PayPal and it shows on my account but I did not get the usual confirmation from DC. :dunno:
  • hoatzinstamps
    hoatzinstamps 100% (130934x)
    PRO advanced

    1121 berichten

    Verenigd Koninkrijk

    Is this problem still here? I paid an invoice for an item with PayPal on the 21st and just noticed it still shows as unpaid. I did get the confirmation email from PayPal and it shows on my account but I did not get the usual confirmation from DC. :dunno:
    • Aangemaakt 24 apr 2016 op 13:22
    • #584944
    The system appears to be ok from a seller's point of view.

    Did you use Delcampe to settle the invoice via PAYPAL?

    Alan Catherall
    [Hoatzinstamps]
  • bjornmu
    bjornmu 100% (733x)
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    140 berichten

    Noorwegen

    The system appears to be ok from a seller's point of view.

    Did you use Delcampe to settle the invoice via PAYPAL?

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 24 apr 2016 op 13:52
    • #584947
    Yes I paid via Delcampe. The seller confirms he has received my payment and will ship the item.
  • hoatzinstamps
    hoatzinstamps 100% (130934x)
    PRO advanced

    1121 berichten

    Verenigd Koninkrijk

    Yes I paid via Delcampe. The seller confirms he has received my payment and will ship the item.
    • Aangemaakt 24 apr 2016 op 13:54
    • #584948
    Maybe you should report to Delcampe as it may be another variation of the problem that has been recently fixed ... otherwise just mark the item as paid.

    Alan Catherall
    [Hoatzinstamps]