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Bottleneck

  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 mensajes

    Reino Unido

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 mensajes

    Reino Unido

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
    And amusingly the monthly Delcampe invoice also hasn't arrived. :applause:

    Alan Catherall
    [Hoatzinstamps]
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Reino Unido

    And amusingly the monthly Delcampe invoice also hasn't arrived. :applause:

    Alan Catherall
    [Hoatzinstamps]
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • wycombe1
    wycombe1 100% (88976x)
    premium

    1950 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    The invoice may not have arrived but the money has gone from my account as I pre-load it before invoice date.
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 mensajes

    Reino Unido

    The invoice may not have arrived but the money has gone from my account as I pre-load it before invoice date.
    I have now received their invoice but sale notifications for items closed have still not arrived! No surprises there then.

    Alan Catherall
    [Hoatzinstamps]
  • @dimitri
    Administrador
    @dimitri

    829 mensajes

    Bélgica

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 mensajes

    Reino Unido

    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
    Thank you for the update.

    I would suggest that the delay is longer than two hours.

    And I still haven't received the monthly Delcampe fees invoice yet so maybe that could be a measure of the delay as you would know when these were sent.

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131079x)
    PRO advanced

    1126 mensajes

    Reino Unido

    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Malta

    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • Cuenta eliminada
    Administrador
    Cuenta eliminada

    0 mensajes

    Bélgica

    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)