Sell Similar - Image issue

  • hoatzinstamps

    1126 mensajes

    Reino Unido

    Is anyone else experiencing the problem where the original image is not showing? All I see is a box without the image.

    It hasn't been important to me as I have had a new image to load anyway but it concerns me that there might be an underlying problem with the feature.

    Alan Catherall
    [Hoatzinstamps]
  • mainlypostcards

    3540 mensajes

    Reino Unido

    Is anyone else experiencing the problem where the original image is not showing? All I see is a box without the image.

    It hasn't been important to me as I have had a new image to load anyway but it concerns me that there might be an underlying problem with the feature.

    Alan Catherall
    [Hoatzinstamps]
    I thought that was changed a couple of years ago. When you do "sell similar" you do not get an image.
  • hoatzinstamps

    1126 mensajes

    Reino Unido

    I thought that was changed a couple of years ago. When you do "sell similar" you do not get an image.
    No, it was changed back. It is only when you do a 'Similar' on a restart that the image disappeared.

    If I have a mint stamps I do not necessarily want or need to put up a new image ... and therefore selling 'Similar' as a result of making a sale (without uploading a new image) is both helpful and time saving.

    At the moment there appears to be a glitch on the program.

    Alan Catherall
    [Hoatzinstamps]
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Polonia

    No, it was changed back. It is only when you do a 'Similar' on a restart that the image disappeared.

    If I have a mint stamps I do not necessarily want or need to put up a new image ... and therefore selling 'Similar' as a result of making a sale (without uploading a new image) is both helpful and time saving.

    At the moment there appears to be a glitch on the program.

    Alan Catherall
    [Hoatzinstamps]
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • hoatzinstamps

    1126 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    I have now reported the glitch to Delcampe for their Support Team to look into.

    Alan Catherall
    [Hoatzinstamps]
  • wycombe1

    1949 mensajes

    Reino Unido

    I have now reported the glitch to Delcampe for their Support Team to look into.

    Alan Catherall
    [Hoatzinstamps]
    • Creado 3 oct 2013 a 10:27
    • #466798
    With me this happens occasionally.

    When I go and re-list the item again often the image puts in an appearance.
    It is a bit of a pain as one must remember to delete the listing without the image.

    Though I did eventually find if you check the image is there just before you uploaded the listing you could delete it if the image was not there and upload it if it was was. If not simply go through the re-list again until the image is there.

    Sounds a bit convoluted though I hope it makes sense!
  • hoatzinstamps

    1126 mensajes

    Reino Unido

    With me this happens occasionally.

    When I go and re-list the item again often the image puts in an appearance.
    It is a bit of a pain as one must remember to delete the listing without the image.

    Though I did eventually find if you check the image is there just before you uploaded the listing you could delete it if the image was not there and upload it if it was was. If not simply go through the re-list again until the image is there.

    Sounds a bit convoluted though I hope it makes sense!
    • Creado 3 oct 2013 a 10:35
    • #466800
    ... but I want the image to be there on certain occasions ... and the problem at the moment is that it isn't there ... just an empty box where it should be.

    Alan Catherall
    [Hoatzinstamps]
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Polonia

    ... but I want the image to be there on certain occasions ... and the problem at the moment is that it isn't there ... just an empty box where it should be.

    Alan Catherall
    [Hoatzinstamps]
    • Creado 3 oct 2013 a 10:54
    • #466806
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • emmbersplace

    908 mensajes

    Filipinas

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 3 oct 2013 a 16:01
    • #466848
    It looks very much like one of Delcampe's dreaded "improvements" as the wording has changed slightly.

    I must say I wonder why something goes wrong nearly every single time D try ans change something.

    Another irritating nonsense that, unfortunately, is becoming a bit of a trademark. I will email Benjamin
  • @webmaster
    Administrador

    6991 mensajes

    Bélgica

    Is anyone else experiencing the problem where the original image is not showing? All I see is a box without the image.

    It hasn't been important to me as I have had a new image to load anyway but it concerns me that there might be an underlying problem with the feature.

    Alan Catherall
    [Hoatzinstamps]
    Hello,


    Our developers indeed made an emergency change on the selling form on Wednesday afternoon. This has helped a lot against the problem of slow image loading.

    In such a case, testing is done, but very quickly (cannot be made differently in emergency case).

    The developer is now fixing this problem.

    Thank you for you r understanding and patience.


    Sebastien
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Polonia

    Hello,


    Our developers indeed made an emergency change on the selling form on Wednesday afternoon. This has helped a lot against the problem of slow image loading.

    In such a case, testing is done, but very quickly (cannot be made differently in emergency case).

    The developer is now fixing this problem.

    Thank you for you r understanding and patience.


    Sebastien
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • hoatzinstamps

    1126 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    Yes, the problem looks to be fixed.
    The image is now appearing as it used to :applause:

    Alan Catherall
    [Hoatzinstamps]