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Requesting an invoice

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  • woomik
    woomik 100% (19913x)
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    224 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 24 abr 2012 a 4:50
    • #383087
    Yes - I've been getting three e-mails each time.

    It's annoying as I have to check them all just in case they have been sent separately and there may be a message from the buyer in one.
  • mainlypostcards
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    3540 mensajes

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    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 24 abr 2012 a 4:50
    • #383087
    I get the occasional duplicate, but not 3 or 4 of them.

    I agree with you about the buyer having to wait until an invoice has been sent, but it may well be frustrating for some of the experienced buyers, who do happen to read a seller's t&c and s&h, and who do get it right.
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    I get the occasional duplicate, but not 3 or 4 of them.

    I agree with you about the buyer having to wait until an invoice has been sent, but it may well be frustrating for some of the experienced buyers, who do happen to read a seller's t&c and s&h, and who do get it right.
    • Creado 24 abr 2012 a 10:29
    • #383148
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Reino Unido

    Yes - I've been getting three e-mails each time.

    It's annoying as I have to check them all just in case they have been sent separately and there may be a message from the buyer in one.
    • Creado 24 abr 2012 a 7:44
    • #383121
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • @dimitri
    Administrador
    @dimitri

    829 mensajes

    Bélgica

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 24 abr 2012 a 4:50
    • #383087
    Hello,


    I don't think that the system is sending multiple requests each time. What I think has happened is the following: due to the website being slow for the last few days, people have been refreshing their pages or clicking on the button multiple times, resulting in multiple invoice requests on the seller's side.

    I verified the messages of the people who posted in this thread and while all of you seem to be getting multiple requests, there is no consistency in the number of requests you received: sometimes there's only one and in some cases even up to four. This seems to back up my theory.

    Could you please let me know if you keep encountering this issue and if the number of requests you receive is systematic (i.e. always two or always three requests)?

    Thank you in advance.


    Kind regards,

    Dimitri from the Delcampe Team
  • Cuenta eliminada
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    Reino Unido

    Hello,


    I don't think that the system is sending multiple requests each time. What I think has happened is the following: due to the website being slow for the last few days, people have been refreshing their pages or clicking on the button multiple times, resulting in multiple invoice requests on the seller's side.

    I verified the messages of the people who posted in this thread and while all of you seem to be getting multiple requests, there is no consistency in the number of requests you received: sometimes there's only one and in some cases even up to four. This seems to back up my theory.

    Could you please let me know if you keep encountering this issue and if the number of requests you receive is systematic (i.e. always two or always three requests)?

    Thank you in advance.


    Kind regards,

    Dimitri from the Delcampe Team
    • Creado 25 abr 2012 a 5:38
    • #383290
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Hello,


    I don't think that the system is sending multiple requests each time. What I think has happened is the following: due to the website being slow for the last few days, people have been refreshing their pages or clicking on the button multiple times, resulting in multiple invoice requests on the seller's side.

    I verified the messages of the people who posted in this thread and while all of you seem to be getting multiple requests, there is no consistency in the number of requests you received: sometimes there's only one and in some cases even up to four. This seems to back up my theory.

    Could you please let me know if you keep encountering this issue and if the number of requests you receive is systematic (i.e. always two or always three requests)?

    Thank you in advance.


    Kind regards,

    Dimitri from the Delcampe Team
    • Creado 25 abr 2012 a 5:38
    • #383290
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • mainlypostcards
    Cuenta cerrada
    free

    3540 mensajes

    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 28 abr 2012 a 15:50
    • #383878
    I had 6 on Wednesday from a single buyer, but he did buy 8 cards. The request came through in 2's at 3 different time intervals.
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    Reino Unido

    I had 6 on Wednesday from a single buyer, but he did buy 8 cards. The request came through in 2's at 3 different time intervals.
    • Creado 28 abr 2012 a 16:51
    • #383882
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
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    Reino Unido

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    • Creado 29 abr 2012 a 3:33
    • #383903
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Reino Unido

    Hello,


    I don't think that the system is sending multiple requests each time. What I think has happened is the following: due to the website being slow for the last few days, people have been refreshing their pages or clicking on the button multiple times, resulting in multiple invoice requests on the seller's side.

    I verified the messages of the people who posted in this thread and while all of you seem to be getting multiple requests, there is no consistency in the number of requests you received: sometimes there's only one and in some cases even up to four. This seems to back up my theory.

    Could you please let me know if you keep encountering this issue and if the number of requests you receive is systematic (i.e. always two or always three requests)?

    Thank you in advance.


    Kind regards,

    Dimitri from the Delcampe Team
    • Creado 25 abr 2012 a 5:38
    • #383290
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • @dimitri
    Administrador
    @dimitri

    829 mensajes

    Bélgica

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    Hello Old_postcards,


    Thank you for keeping us informed. I have transferred all of the information to our technical department so they can analyse the case.

    We apologize for the inconvenience caused.


    best regards,

    Dimitri from the Delcampe Team
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Reino Unido

    Hello Old_postcards,


    Thank you for keeping us informed. I have transferred all of the information to our technical department so they can analyse the case.

    We apologize for the inconvenience caused.


    best regards,

    Dimitri from the Delcampe Team
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)