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Picture upload on mobile are mixed up and rotated

  • Roterosen
    Cuenta cerrada
    free

    122 mensajes

    Tailandia

    When I upload pictures on mobile (Android) they never appear in the row as I upload them. Furthermore, the pictures are always rotated. Is this a DC issue, or do I do something wrong? Advise please.
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Suecia

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • Roterosen
    Cuenta cerrada
    free

    122 mensajes

    Tailandia

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    Thanks. The article says also, "New Software Almost Always Obeys Exif Orientation Tags". Does this mean DC is not using up-to-date software?

    Btw. I only have this issue with DC.
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Suecia

    Thanks. The article says also, "New Software Almost Always Obeys Exif Orientation Tags". Does this mean DC is not using up-to-date software?

    Btw. I only have this issue with DC.
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • Roterosen
    Cuenta cerrada
    free

    122 mensajes

    Tailandia

    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
    Yes, but if e.g. eBay get it right and others, why not DC?
  • Cuenta eliminada
    Cuenta eliminada

    0 mensajes

    Suecia

    Yes, but if e.g. eBay get it right and others, why not DC?
    Los datos ya no están disponibles porque la cuenta de este usuario ha sido eliminada (Reglamento RGPD)
  • @cecilia
    Administrador
    @cecilia

    700 mensajes

    Bélgica

    When I upload pictures on mobile (Android) they never appear in the row as I upload them. Furthermore, the pictures are always rotated. Is this a DC issue, or do I do something wrong? Advise please.
    Hello "raretraveldocuments",

    After verification, I see that you contacted us via the contact form and my colleague has replied. Please do not hesitate to contact her again if necessary. She will get back to you as soon as possible.

    Have a nice day.

    Kind regards,
    Cecilia
  • Roterosen
    Cuenta cerrada
    free

    122 mensajes

    Tailandia

    Hello "raretraveldocuments",

    After verification, I see that you contacted us via the contact form and my colleague has replied. Please do not hesitate to contact her again if necessary. She will get back to you as soon as possible.

    Have a nice day.

    Kind regards,
    Cecilia
    Thanks, Cecilia.
    Question: When does it make sense to post in the forum and when to contact support directly?

    Cheers, Tom

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