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how long to wait?

  • dave43
    Cuenta cerrada
    free

    277 mensajes

    Reino Unido

    How long should I wait for payment? How many reminders should I send? How do I relist lots that are unpaid? Do I cancel invoice (is it correct that Delcampe charge on invoice, how do I avoid paying charges on unpaid invoices?)
  • wycombe1
    wycombe1 100% (85910x)
    premium

    1901 mensajes

    Reino Unido

    Vinculo (https)

    How long you wait is up to you. Ideally you should have something in your item conditions to indicate how long you will wait. I give it a month - after a couple of reminders - then a negative - reclaim the auction fees - re-list and put the non performing buyer on my blocked list.

    In a month the buyer has had ample time to contact me so there is really no excuse unless they are ill or away from home for some reason.
  • dave43
    Cuenta cerrada
    free

    277 mensajes

    Reino Unido

    Thanks for that, I did wonder what with Covid!
  • dave43
    Cuenta cerrada
    free

    277 mensajes

    Reino Unido

    Vinculo (https)

    How long you wait is up to you. Ideally you should have something in your item conditions to indicate how long you will wait. I give it a month - after a couple of reminders - then a negative - reclaim the auction fees - re-list and put the non performing buyer on my blocked list.

    In a month the buyer has had ample time to contact me so there is really no excuse unless they are ill or away from home for some reason.
    I cancelled the invoice but there's still 1 item shown (£1) is it a mistake?
    Do I still pay commission on the postage?
    Can I relist the (unpaid for) items?

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