Manually marking sold items as "paid"

  • mainlypostcards

    3540 Beiträge

    Vereinigtes Königreich

    I had to mark an invoiced sale as paid today and it didn't work.

    Clicked on the big blue button, the count in "awaiting shipment" went up by one and the item disappeared from the "invoiced" section, but when I went to the "awaiting shipment" tab, the item wasn't there. Back to "invoiced" and it was there again.

    I went through the same procedure 3 times and the same happened everytime.

    4th time I clicked on the "banknote" icon and it worked.
  • @miranda
    Administrator

    535 Beiträge

    Belgien

    I had to mark an invoiced sale as paid today and it didn't work.

    Clicked on the big blue button, the count in "awaiting shipment" went up by one and the item disappeared from the "invoiced" section, but when I went to the "awaiting shipment" tab, the item wasn't there. Back to "invoiced" and it was there again.

    I went through the same procedure 3 times and the same happened everytime.

    4th time I clicked on the "banknote" icon and it worked.
    • Erstellt am 30.08.2019 um 12:14
    • #1032554
    Hello "mainlypostcards",

    Our team is working on this.
    Currently, the only thing that works is when you click on the icon to mark an item paid (or delivered/received).
    As soon as this issue is solved, you will be able to change the status of any of your transactions by clicking on the big blue buttons.

    Sorry for the inconvenience,
    Miranda

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