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480 items pages are now reduced to 69 items pages

  • pipeline
    pipeline 100% (43018x)
    advanced

    448 Beiträge

    Dänemark

    I had 67 pages with 480 items each page, but now the 67 pages are reduced to only have 69 items each page.
    I looked at my total items for sale and it showes more than 32.000 items for sale, but now I can only find 4.623 items in my shop.
    Where are the other 27.000 items? (aha perhaps Santa Claus)
    The 4.623 items are my recently listed items.
    How often is this happens?
    Perhaps this can explain a very low sale at the last Months.
    When do we get a problem free Delcampe??????????????
    board board board board board
  • pipeline
    pipeline 100% (43018x)
    advanced

    448 Beiträge

    Dänemark

    Much more nightmare.
    Now a lot of my selling pages are absolute emty and don't show anything.
    Other of you having those problems at the moment????

    "I think, I want to contact Santa Claus, and ask if it is him who is bothering Delcampe today."
  • Luy
    Luy 99% (5496x)
    advanced

    1639 Beiträge

    Österreich

    in my case
    ONGOING SALES - emty
    ONGIONG SALES WITH BIDS - emty
    FEEDBACK - shows just from today

    :question: :question: :question: :question:
  • moonstone
    moonstone 100% (55061x)
    advanced

    1025 Beiträge

    Vereinigtes Königreich

    in my case
    ONGOING SALES - emty
    ONGIONG SALES WITH BIDS - emty
    FEEDBACK - shows just from today

    :question: :question: :question: :question:
    • Erstellt am 20.12.2017 um 10:45
    • #799136
    Same sort of thing here.

    Yesterday I listed over 200 Scotland GB regionals to add to the number (not sure of it) that I already had listed.

    As of now, my GB Scotland listing consists of 74 items - 9 pages, each supposedly of 60 items although only 9 are shown on each page.

    Not surprising that I have no sales when buyers can't see what is in my store.

    Please, Delcampe, sort out the site.
  • moonstone
    moonstone 100% (55061x)
    advanced

    1025 Beiträge

    Vereinigtes Königreich

    Should add the numbers are 74 out of 481 shown as being in my store, so therefore about 15%. Other listings are similarly affected.

    No wonder I have virtually no views over the last few days - simply incomprehensible. :whiteflag:
  • bythebay
    bythebay 100% (11396x)
    advanced

    21 Beiträge

    Kanada

    Just got hit with the same problem - very short pages on my list of sales. This has just happened as my lists were fine a few hours ago!

    Hoping for a Christmas miracle fix!

    Amanda
  • bythebay
    bythebay 100% (11396x)
    advanced

    21 Beiträge

    Kanada

    I had 67 pages with 480 items each page, but now the 67 pages are reduced to only have 69 items each page.
    I looked at my total items for sale and it showes more than 32.000 items for sale, but now I can only find 4.623 items in my shop.
    Where are the other 27.000 items? (aha perhaps Santa Claus)
    The 4.623 items are my recently listed items.
    How often is this happens?
    Perhaps this can explain a very low sale at the last Months.
    When do we get a problem free Delcampe??????????????
    • Erstellt am 20.12.2017 um 10:04
    • #799082
    Hi,

    I just tried an experiment. I searched for your items using your nickname and all seems well. For example, all 124 items Cyprus showed up. I think the problem is with the lists shown under My Delcampe rather than the lists buyers are seeing. Today when gong into My Delcampe, I keep getting pushed to Dashboard rather than being able to choose Sales directly. I know it doesn't solve the problem, but at least I think your listings are OK.

    BytheBay
  • moonstone
    moonstone 100% (55061x)
    advanced

    1025 Beiträge

    Vereinigtes Königreich

    Hi,

    I just tried an experiment. I searched for your items using your nickname and all seems well. For example, all 124 items Cyprus showed up. I think the problem is with the lists shown under My Delcampe rather than the lists buyers are seeing. Today when gong into My Delcampe, I keep getting pushed to Dashboard rather than being able to choose Sales directly. I know it doesn't solve the problem, but at least I think your listings are OK.

    BytheBay
    • Erstellt am 20.12.2017 um 15:01
    • #799499
    You appear to be correct. I tried logging out of my account and searching just as a guest and certainly for the listing I checked, all do appear to be there. I've reported the fault directly to Delcampe so hopefully it will be sorted.

    It's none the less very disconcerting that you check something and the vast majority appear to be missing.
  • bythebay
    bythebay 100% (11396x)
    advanced

    21 Beiträge

    Kanada

    Yes, it is very disconcerting when your work appears to disappear. But I can report that the Buying side of Delcampe seems to be working OK - I have received lower bids and orders in the last little while, so the site does appear to be still working.
  • pipeline
    pipeline 100% (43018x)
    advanced

    448 Beiträge

    Dänemark

    I'm happy to hear that my selling items are showed for the buyers.
    I have just done some tests on my selling pages, and they should have shown 480 items each, but only 69 items are shown on each pages I thought, but page 1 have 69 items, page 2 have zero items, page 3 have 69 items, page 4 have zero items and so on to page 67. Only every second page showes 69 items.
    For how long time can Delcampe continue going on with all this daily problems?
  • alcmene_101
    alcmene_101 100% (271x)
    free

    2 Beiträge

    Kroatien

    I had 67 pages with 480 items each page, but now the 67 pages are reduced to only have 69 items each page.
    I looked at my total items for sale and it showes more than 32.000 items for sale, but now I can only find 4.623 items in my shop.
    Where are the other 27.000 items? (aha perhaps Santa Claus)
    The 4.623 items are my recently listed items.
    How often is this happens?
    Perhaps this can explain a very low sale at the last Months.
    When do we get a problem free Delcampe??????????????
    • Erstellt am 20.12.2017 um 10:04
    • #799082
    The same problem to every member probably. Hope it will be fixed soon :santa: :applause:
  • alcmene_101
    alcmene_101 100% (271x)
    free

    2 Beiträge

    Kroatien

    Very disappointing at the moment!! :angryfire: :pc_user2:
  • emmbersplace
    emmbersplace 83% (13050x)
    standard

    908 Beiträge

    Philippinen

    My shop is showing the correct number of items...10000 but a search using 480 items pp only shows 22 pages or about 70 items. Maybe the rest lost in the ether?
    Sales are pretty dreadful of course - but my sales on Delcampe have been declining ever since the "old" system was taken offline. Fortunately, sales on other sites are increasing rapidly and regular buyers seem to be switching sites due to the constant problems here.
    Sorry, I have little or no sympathy with the D techies......they were warned time and time again about the inadequacies of the new site and simply ignored the warnings and advice proffered.
  • @miranda
    Administrator
    @miranda

    535 Beiträge

    Belgien

    Dear all,

    We are sorry for the inconveniences you are experiencing.
    Our IT department is working on this issue.
    We will let you know as soon as it is fixed.


    Kind regards,
    Miranda
  • pipeline
    pipeline 100% (43018x)
    advanced

    448 Beiträge

    Dänemark

    Dear all,

    We are sorry for the inconveniences you are experiencing.
    Our IT department is working on this issue.
    We will let you know as soon as it is fixed.


    Kind regards,
    Miranda
    • Erstellt am 21.12.2017 um 04:24
    • #799895
    This problem is now fixed.
    Thanks to Delcampe
  • moonstone
    moonstone 100% (55061x)
    advanced

    1025 Beiträge

    Vereinigtes Königreich

    This problem is now fixed.
    Thanks to Delcampe
    • Erstellt am 21.12.2017 um 05:04
    • #800000
    That's good to know, another blip sorted!
  • city-collectables
    Account geschlossen

    2 Beiträge

    Polen

    We have a similar problem.
    99% of listings have disappeared.

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