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Bottleneck

  • hoatzinstamps
    hoatzinstamps 100% (131078x)
    PRO advanced

    1126 Beiträge

    Vereinigtes Königreich

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131078x)
    PRO advanced

    1126 Beiträge

    Vereinigtes Königreich

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 01.04.2016 um 02:57
    • #581657
    And amusingly the monthly Delcampe invoice also hasn't arrived. :applause:

    Alan Catherall
    [Hoatzinstamps]
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Vereinigtes Königreich

    And amusingly the monthly Delcampe invoice also hasn't arrived. :applause:

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 01.04.2016 um 02:59
    • #581658
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • wycombe1
    wycombe1 100% (88976x)
    premium

    1950 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 01.04.2016 um 03:48
    • #581669
    The invoice may not have arrived but the money has gone from my account as I pre-load it before invoice date.
  • hoatzinstamps
    hoatzinstamps 100% (131078x)
    PRO advanced

    1126 Beiträge

    Vereinigtes Königreich

    The invoice may not have arrived but the money has gone from my account as I pre-load it before invoice date.
    • Erstellt am 01.04.2016 um 04:40
    • #581685
    I have now received their invoice but sale notifications for items closed have still not arrived! No surprises there then.

    Alan Catherall
    [Hoatzinstamps]
  • @dimitri
    Administrator
    @dimitri

    829 Beiträge

    Belgien

    I assume it's not an April fool joke but as per other threads confirmation advices of new listings and new sales are just trickling through. New listings uploaded yesterday afternoon are still coming through this morning. Sales last night are still not fully advised.

    I dread to think that invoices are similarly affected!

    And no message from Delcampe regarding the problem? :angryfire:

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 01.04.2016 um 02:57
    • #581657
    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
  • hoatzinstamps
    hoatzinstamps 100% (131078x)
    PRO advanced

    1126 Beiträge

    Vereinigtes Königreich

    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
    • Erstellt am 01.04.2016 um 06:44
    • #581716
    Thank you for the update.

    I would suggest that the delay is longer than two hours.

    And I still haven't received the monthly Delcampe fees invoice yet so maybe that could be a measure of the delay as you would know when these were sent.

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps
    hoatzinstamps 100% (131078x)
    PRO advanced

    1126 Beiträge

    Vereinigtes Königreich

    Hello,

    There is about a 2 hour delay (in some cases this may be more) for the receipt of e-mails.

    The team's working on it and we hope to have it resolved soon.

    Please accept our apologies for the inconvenience.

    Kind regards,

    Dimitri - Delcampe Customer Service
    • Erstellt am 01.04.2016 um 06:44
    • #581716
    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Malta

    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 02.04.2016 um 09:14
    • #581933
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • Konto gelöscht
    Administrator
    Konto gelöscht

    0 Beiträge

    Belgien

    Looks like the system is playing up again.
    Notifications are dragging their heels.

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 02.04.2016 um 09:14
    • #581933
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).