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no sales notification

  • gemmament
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    Vereinigtes Königreich

    Had three sales this morning(one buyer) but did not receive any notification from Delcampe. Found the sales by accident whilst dealing with another matter
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    Had three sales this morning(one buyer) but did not receive any notification from Delcampe. Found the sales by accident whilst dealing with another matter
    • Erstellt am 30.06.2014 um 06:42
    • #509531
    Still not receiving e mails re sales 24 hours later.Only aware because buyer requested invoice
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    Vereinigtes Königreich

    Still not receiving e mails re sales 24 hours later.Only aware because buyer requested invoice
    • Erstellt am 01.07.2014 um 04:17
    • #509630
    Am I the only one in this wide world not receiving e mails notifying me of sales ??. If I am, I can see no reason at all for it . Now into the 3rd day. Very frustating .
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    Belgien

    Am I the only one in this wide world not receiving e mails notifying me of sales ??. If I am, I can see no reason at all for it . Now into the 3rd day. Very frustating .
    • Erstellt am 02.07.2014 um 11:48
    • #509781
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
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    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 02.07.2014 um 13:09
    • #509794
    Hi Benjamin. Thanks for your response. Derek
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    Vereinigte Staaten

    Am I the only one in this wide world not receiving e mails notifying me of sales ??. If I am, I can see no reason at all for it . Now into the 3rd day. Very frustating .
    • Erstellt am 02.07.2014 um 11:48
    • #509781
    No, not the only one.

    I've had a couple of sales in the last few hours for which I've not received an email sales notification. I was getting them for yesterday & overnight sales.

    First one I only noticed when I was marking another sale item as shipped. The second one I received buyer's payment, but no sales notification email so had to back track through My Delcampe.

    Hope it doesn't persist.
  • gemmament
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    No, not the only one.

    I've had a couple of sales in the last few hours for which I've not received an email sales notification. I was getting them for yesterday & overnight sales.

    First one I only noticed when I was marking another sale item as shipped. The second one I received buyer's payment, but no sales notification email so had to back track through My Delcampe.

    Hope it doesn't persist.
    • Erstellt am 08.07.2014 um 14:50
    • #510558
    On one hand sorry to hear you have same problem.I know how annoying it is having to check every hour or so but also glad to hear there is actually a problem. I thought I was alone.Perhaps now, something will actually be done about it .
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    On one hand sorry to hear you have same problem.I know how annoying it is having to check every hour or so but also glad to hear there is actually a problem. I thought I was alone.Perhaps now, something will actually be done about it .
    • Erstellt am 08.07.2014 um 15:07
    • #510561
    Oh, yes, I have a lot of leverage at Delcampe ... :D

    Actually, Delcampe's support staff haves been incredibly helpful to me lately. Kudos to them.
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    Oh, yes, I have a lot of leverage at Delcampe ... :D

    Actually, Delcampe's support staff haves been incredibly helpful to me lately. Kudos to them.
    • Erstellt am 08.07.2014 um 15:11
    • #510563
    have, not "haves"! Must proofread.
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    Belgien

    have, not "haves"! Must proofread.
    • Erstellt am 08.07.2014 um 15:11
    • #510564
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • postcarddepot
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    238 Beiträge

    Vereinigte Staaten

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 09.07.2014 um 04:10
    • #510593
    Thanks, Benjamin - and to the IT team too!
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    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 09.07.2014 um 04:10
    • #510593
    Thank you Benjamin. The efforts of you and team are much appreciated