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Feedback not working correctly?

  • hoatzinstamps
    hoatzinstamps 100% (131053x)
    PRO advanced

    1126 Beiträge

    Vereinigtes Königreich

    Just tried to leave feedback for buyers but I am finding that ticking the box next to the buyer's name does not automatically put a tick against all the purchases for that buyer.

    Anyone else experiencing this problem? [perhaps a new feature?]

    Alan Catherall
    [Hoatzinstamps]
  • moonstone
    moonstone 100% (55488x)
    advanced

    1030 Beiträge

    Vereinigtes Königreich

    Just tried to leave feedback for buyers but I am finding that ticking the box next to the buyer's name does not automatically put a tick against all the purchases for that buyer.

    Anyone else experiencing this problem? [perhaps a new feature?]

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 04.02.2013 um 06:39
    • #433720
    Yes, same here, I noticed it earlier this morning when trying to leave some feedback
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Belgien

    Yes, same here, I noticed it earlier this morning when trying to leave some feedback
    • Erstellt am 04.02.2013 um 06:47
    • #433721
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • mainlypostcards
    Account geschlossen
    free

    3540 Beiträge

    Vereinigtes Königreich

    Just tried to leave feedback for buyers but I am finding that ticking the box next to the buyer's name does not automatically put a tick against all the purchases for that buyer.

    Anyone else experiencing this problem? [perhaps a new feature?]

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 04.02.2013 um 06:39
    • #433720
    Just went to leave feedbacks - couldn't do it!
    I think I have to give up today. Wasted most of my morning trying to sort out a payment reversal from Paypal, which was as a result of their technical problems last week. Thank goodness, it was a good, honest buyer, because as usual Paypal were utterly unhelpful.
  • hoatzinstamps
    hoatzinstamps 100% (131053x)
    PRO advanced

    1126 Beiträge

    Vereinigtes Königreich

    Just went to leave feedbacks - couldn't do it!
    I think I have to give up today. Wasted most of my morning trying to sort out a payment reversal from Paypal, which was as a result of their technical problems last week. Thank goodness, it was a good, honest buyer, because as usual Paypal were utterly unhelpful.
    • Erstellt am 04.02.2013 um 08:41
    • #433740
    Appears to be working ok again.

    Alan Catherall
    [Hoatzinstamps]
  • Konto gelöscht
    Konto gelöscht

    0 Beiträge

    Belgien

    Appears to be working ok again.

    Alan Catherall
    [Hoatzinstamps]
    • Erstellt am 04.02.2013 um 11:02
    • #433775
    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
  • alexisgreco
    alexisgreco 100% (2532x)
    standard

    23 Beiträge

    Vereinigtes Königreich

    Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).
    • Erstellt am 05.02.2013 um 03:41
    • #433899
    I received an apologetic email from a Purchaser from French Guiana, who
    wanted me to know he was unable to leave me feedback on a well sent
    and received item because the Feedback Delcampe Form refused him permission saying the Purchase was over two months old, is there a limit
    to how long one can leave feedback for a satisfied Purchase? I archived the
    item that was in my long Closed Sold Auctions and thanked the Purchaser
    for his courteous information.....and I am still unable to upload photo's on
    any listing nor do the same uploads take place in the Modify Application.
    Does no-one else have this problem?
  • mainlypostcards
    Account geschlossen
    free

    3540 Beiträge

    Vereinigtes Königreich

    I received an apologetic email from a Purchaser from French Guiana, who
    wanted me to know he was unable to leave me feedback on a well sent
    and received item because the Feedback Delcampe Form refused him permission saying the Purchase was over two months old, is there a limit
    to how long one can leave feedback for a satisfied Purchase? I archived the
    item that was in my long Closed Sold Auctions and thanked the Purchaser
    for his courteous information.....and I am still unable to upload photo's on
    any listing nor do the same uploads take place in the Modify Application.
    Does no-one else have this problem?
    • Erstellt am 05.02.2013 um 18:21
    • #434049
    Feedback can only be left up to 60 days after a sale/end of auction.

    As far as your other problem is concerned, it does indeed seem to be a problem that is unique to you, since no one else has replied to your posts or reported similar problems. Just a suggestion: try temporarily switching off your antivirus software while uploading an image to see if that might be blocking it for some reason.
  • alexisgreco
    alexisgreco 100% (2532x)
    standard

    23 Beiträge

    Vereinigtes Königreich

    Feedback can only be left up to 60 days after a sale/end of auction.

    As far as your other problem is concerned, it does indeed seem to be a problem that is unique to you, since no one else has replied to your posts or reported similar problems. Just a suggestion: try temporarily switching off your antivirus software while uploading an image to see if that might be blocking it for some reason.
    • Erstellt am 06.02.2013 um 01:13
    • #434050
    Thank you very much for your time and answer on the feedback limitation of
    60 days, which is absolutely clear. There is one observation though, clearly
    stated on the sold and paid list, it also states that after 60 days items shall
    be deleted/retired/archived but I have noted sold items on this list without a
    feedback given or received that are still visible and existing on the sold/paid
    list, with dates of 'sent' well over 3,4 or even 5 months. On the uploading of
    photos, I have noted your 'perhaps strategy' and I am expecting a Person
    with more IT Knowledge than I possess to come to my aid and when he
    does, I shall most certainly put to him the anti-virus 'OFF' suggestion for
    which I thank you. regards Alexisgreco.
  • xtf70
    xtf70 100% (9338x)
    free

    1490 Beiträge

    Vereinigtes Königreich

    Thank you very much for your time and answer on the feedback limitation of
    60 days, which is absolutely clear. There is one observation though, clearly
    stated on the sold and paid list, it also states that after 60 days items shall
    be deleted/retired/archived but I have noted sold items on this list without a
    feedback given or received that are still visible and existing on the sold/paid
    list, with dates of 'sent' well over 3,4 or even 5 months. On the uploading of
    photos, I have noted your 'perhaps strategy' and I am expecting a Person
    with more IT Knowledge than I possess to come to my aid and when he
    does, I shall most certainly put to him the anti-virus 'OFF' suggestion for
    which I thank you. regards Alexisgreco.
    • Erstellt am 06.02.2013 um 05:38
    • #434099
    I used to leave completed sales in my archive until I received feedback at which point I would delete them

    However, I too noticed that items were lingering despite the assertion that "items over 3 months old will be archived" - I have never seen this happen in practice

    I now delete any items over three months old whether feedback has been received or not - after all, if buyers can't be bothered to leave feedback within a week or two of receiving their items they aren't likely to bother several weeks down the line
  • alexisgreco
    alexisgreco 100% (2532x)
    standard

    23 Beiträge

    Vereinigtes Königreich

    I used to leave completed sales in my archive until I received feedback at which point I would delete them

    However, I too noticed that items were lingering despite the assertion that "items over 3 months old will be archived" - I have never seen this happen in practice

    I now delete any items over three months old whether feedback has been received or not - after all, if buyers can't be bothered to leave feedback within a week or two of receiving their items they aren't likely to bother several weeks down the line
    • Erstellt am 06.02.2013 um 06:08
    • #434109
    absolutely spot-on. I myself do archive items sold that have not been graced with a feedback so that the sold list is more manageable. I find the Archived items of
    great use especially as a short-cut to 'sell something similar' especially with items in quantity for sale but in used state, the postmark must correspond and
    in Mint, so often a margin can make a separate photograph imperative. Thank you very much for your exchanges, they are most useful. Regards Alexisgreco