• MondialCollection
    MondialCollection 100% (39387x)
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    8 Beiträge

    Frankreich

    Hello,

    Delcampe customer support directed us to this forum for a technical question.

    We manage the seller account MondialCollection and have an active API Pass. We are building a customer-service assistant using n8n.

    Our goal is to read messages received from buyers, retrieve relevant item or order information, and reply directly within the original Delcampe conversation. Cases the assistant cannot handle would be reviewed by a human.

    We could not find messaging endpoints in the Seller API v1 documentation.

    Could you please clarify:

    1. Is there an official API to list conversations, read buyer messages and send replies?
    2. Can we identify unanswered messages and detect whether a human has already replied?
    3. Are notifications or webhooks available for new buyer messages?
    4. If messaging is not currently supported by the API, is there another officially supported integration method, or is this functionality planned?

    Thank you for your help.